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44 Cards in this Set
- Front
- Back
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Voluntary, nongovernmental agency who seeks to improve healthcare for patients and residents.
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The Joint Commission
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Helps organizations identify safety issues & prevent them. Could have traumatic or life-threatening results.
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Sentinel Event Policy
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To develop & promote best practices in clinical & laboratory testing.
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CLSI - Clinical and Laboratory Standards Institute
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A program that guarantees quality patient care by tracking outcomes through scheduled reviews.
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QA - Quality Assurance
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Guides to monitor all aspects of patient care.
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QA Indicators
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Uses operational checks to ensure procedures are performed correctly.
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QC - Quality Control
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A chronologic documentation of medical care given.
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The Patient's Record
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Details on how to prepare patient and special collection instructions.
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Specimen Collection Manual
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Contains procedures related to: Disaster plans, Chemical Safety, Handling hazardous material, etc.
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Safety Manual
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Contains procedures on hand washing & other decontamination procedures.
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Infection Control Procedure Manual
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Internal (Incident) Reports
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QA Forms
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Identifying & minimizing risks to patients and employees, the chance of loss or injury.
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Risk Management
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A wrongful act against person, property, reputation.
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Legal Issues
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Implies voluntary and competent permission after being told of the consequences associated with the procedure.
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Informed Consent
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Should be specific and cover all procedures to be performed. (Verbal & Written)
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Expressed Consent
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Parental or guardian consent is required for anyone under 18.
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Consent for Minors
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Compares current results of a lab test with previous results for the same test on the same patient.
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Delta Check
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An act or threat causing another to be in fear of immediate harmful touch.
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Assault
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An intentional harmful or offensive touching of, or use of force on another person.
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Battery
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A phlebotomist who attempts to collect a blood specimen without the patient's consent can face assault and battery charges as well as what?
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Civil Law Suit
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A Latin phrase that means "let the master respond".
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Respondeat superior
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Liability imposed by law on one person for acts committed by another. Employer Liability under respondeat superior.
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Vicarious Liability
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What is it considered when a patient holds out their arm for a phlebotomist to collect blood?
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Implied Consent
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The oldest and largest healthcare standards-setting body in the nation.
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The Joint Commission
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The CLIA federal regulations are administered by who?
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CMS - Center for Medicare/Medicaid Services
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Set up to monitor all aspects of lab work.
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Quality Indicators
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What does a QA program monitor?
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Outcomes
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If a physician employer of a phlebotomist who injures a patient during a blood draw is sued for negligence is an example of what?
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Vicarious Liability
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Commission's annual safety requirement goals.
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NPSG
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Process of "test requesting".
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Ordering accuracy
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Failure to exercise "due care".
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Negligence
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The statute of limitations timing can begin on what day?
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The day the negligent act took place.
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Violation of one's right to be left alone.
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Invasion of Privacy
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Type of negligence implying a greater standard of care was owed to the injured person.
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Malpractice
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Level of care and skill that provides due care for patients.
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Standard of Care
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Consent is implied by action.
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Implied Consent
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Deceitful practice or false portrayal of facts either by words or by conduct.
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Fraud
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When one party questions another under oath with a court reporter present.
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Deposition
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Failure to keep privileged medical information private.
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Breach of Confidentiality
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Form that states the concern and describes the corrective action when a problem occurs.
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Internal Report
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To avoid a lawsuit, you should always report what?
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Document incidents or occurrences.
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Most states have legislation for consent for what?
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HIV Consent
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What kind of workers are NOT typically targets of lawsuits?
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Individual workers
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Manual that contains procedures related to Chemical, electrical, fire and radiation safety.
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Safety Manual
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