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10 Cards in this Set
- Front
- Back
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THE WIZARD DRIVEN CONENCTION ALLOWS FOR
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A REQUEST TO BE SENT EITHER THRHOGUH A MICROSOFT .NET PASSPORT ACCOUNT, THROUGH SENDING A SAVED FILE, OR THORUGH A NON-PASSPORT EMAIL ACCOUNT, ALONG WITH ALLOWIGN YOU TO MAKE A REQUEST THROUGH WINDOWS MESSENGER
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TO USE THE WINDOWS MESSENGER SERVICE FOR YOUR REMOTE ASSISTANCE CONNECTION, YOU MUST HAVE
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THE ASSISTANT'S WINDOWS MESSENGER USER NAME IN YOUR CONTACT LIST, AND MAKE THE REQUEST FROM A WINDOWS MESSENGER CLIENT.
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REMOTE ASSISTANCE CAN ONLY BE REQUESTED DIRECTLY WHEN
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YOUR ASSISTANT IS ONLINE
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REMOTE ASSISTANT REQUIRES THAT BOTH COMPUTERS ARE RUNNING
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WINDOWS XP OR A PRODUCT IN THE WINDOWS SERVER 2003 FAMILY.
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THE INDICATOR OF THE ONLINE STATUS IS
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NOT DYNAMIC
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WHEN YOU INITIATE A REQUEST FOR HELP, THE ____ SENDS _____ BASED ON _____ TO THE _____
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THE REMOTE ASSISTANCE CLIENT SENDS AN ENCRYPTED TICKET BASED ON EXTENSIBLE MARKUP LANGUAGE TO THE HELPER.
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WHEN INITIATING A REQUEST FOR HELP, WHAT DOS THE REMOTE CLIENT SEND?
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AN ENCRYPTED TICKET
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WHAT IS THE ENCRYPTED TICKET FOR REMOTE ASSISTANCE HELP BASE ON
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XML (EXTENSIBLE MARKUP LANGUAGE)
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REMOTE ASSISTANCE ALLOWS FOR CONNECTION TO A COMPUTER UNDER ____ SECURITY CONDITIONS
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RELAXED.
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HOW TO MAKE SURE THAT THE HELPER CAN OFFER REMOTE ASSISTANCE?
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THROUGH USER COMPUTER, START, RUN, GPEDIT.EXE, COMPUTER CONFIGURATION , ADMINISTRATIVE TEMPLATES, SYSTEM, REMOTE ASSISTANCE. MAKE SURE OFFER REMOTE ASSISTANCE IS ENABLED.
CLICH SHOW, SPECIFY THE USERS THAT WILL BE ALLOWED TO OFFER ASSSITANCE BY ASSIGNING HELPERS WITHIN THE TEXT OF THIS POLICY. tHESE HELPER ADDITIONS TO THE LIST SHOULD BE IN THE FORM OF DOMAIN\USERNAME, AND MUST BE A MEMBER OF THE LOCAL ADMINISTRATORS GROUP ON THE LOCAL COMPTUER |
