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20 Cards in this Set
- Front
- Back
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Technical Skills
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The ability to work with and through people.
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Human Relations Skills
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The ability to work with and through people.
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Administrative Skills
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The ability to obtain, interpret, and apply information.
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Political Skills
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The ability to understand how things get done outside of formal channels.
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Emotional intelligence Skills
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The ability to intelligently use your emotions.
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Management
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Getting abjectives accomplished with and through people.
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Enabler
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The person who does the things necessary to enable employees to get the job done.
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Planning
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Determining what should be done.
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Organizing
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Arranging and distributing work among members of the work group to accomplish the organization's goals.
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Staffing
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The tasks of recruiting, selecting, orienting, training, appraising, promoting, and compensating employees.
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Leading
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The managerial function of guiding employees toward accomplishing organizational objectives.
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Controlling
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Ensuring that actual performance is in line with intended performance and taking corrective action.
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Authority
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The legitimate right to direct and lead others.
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Acceptance Theory of Authority
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Theory that holds that the manager only possesses authority when the employee accepts it.
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Delegation
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The process of entrusting duties and related authority to subordinates.
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Position Power
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Power derived from the formal rank a person holds in the chain of command.
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Personal Power
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Power derived from a person's SKAs and how others perceive that person.
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Coordination
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The synchronization of employees' efforts and the organization's resources toward achieving goals.
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Cooperation
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The willingness of individuals to work with and help one another.
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Networking
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Individuals or groups linked by a commitment to shared purpose.
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