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29 Cards in this Set
- Front
- Back
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Develop 4 every job a science that includes rules of motion, standardized work tools and proper work conditions |
4 Guiding Principles (Taylor) Scientific Management |
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Select workers with the right abilities Train workers to do the job and give incentives 4 cooperation |
4 Types of Guiding Principles (Taylor) Scientific Management |
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Support workers by planning their work and smoothing the way as they go about their jobs |
4 Types of Guiding Principles (Taylor) Scientific Management |
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Science of reducing a task to its basic physical motions. e.g brick laying |
Motion Study ( Taylor) Scientific Management |
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Specialization of work = continuous improvements in skills n methods Each leader generates single plan and executes on their role |
Division of Labour and Unity Of Direction (Fayol) Admin Principles |
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understanding that managers have the right to give orders |
Authority (Fayol) Admin Principles |
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Behaviour needs 2 be grounded in obedience and derived from respect Each employee should have only 1 manager |
Discipline and Unity of command (Fayol) Admin Management |
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All should receive fair pay and are valuable Clear chain of command frm top 2 bottom |
Remmuneration and Scalar chain (Fayol) Admin Management |
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Everything should be in order Managers should be fair and kind |
Order and Equity (Fayol) Admin Management |
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Unnessessary turnovers should be avoided Managers should overtake work w/ energy |
Personal Tenures and Initiative (Fayol) Admin Management |
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Managers should build harmony with personnel |
Espirit de corps (Fayol) Admin Management |
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Mechanisms where ppl could combine talents 4 the greater good |
Follet's view on orgs (Follet) Orgs as Comms |
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Manager's Job is to help people cooperate with each other |
(Follet) Orgs as Comms |
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We pursue the same issues via managerial ethics and corporate social responsibility |
Application of Follet's work (Follet)Orgs as Comms |
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Initially to study individual productivity w/ economic incentives. became about participative supervision and group atmosphere |
Initial Study and Change (Mayo) Hawthorne Studies |
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Good human relations increases productivity |
(Mayo) Hawthorne Studies |
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Highest lvl and need 4 self fufillment |
Self actualization (Maslow) Theory of Human Needs |
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Need for esteem respect and recognition |
Esteem Needs (Maslow) Theory of Human Needs |
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Need for love and attention |
Social Needs (Maslow) Theory of Human Needs |
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need for security and protection |
Safety Needs (Maslow) Theory of Human Needs |
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Most basic of all human needs |
Physiological Needs (Maslow) Theory of Human Needs |
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applies math to solve problems |
Management science and operations research | Quantative Analysis and tools |
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Collection o/ interrelated parts works to a common goal Component of a system |
System and subsystem| Quantative Analysis and tools |
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Helps managers understand different situations and respond in an appropriate way |
Contingency Thinking | Quantative Analysis and tools |
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Managing org with commitment 2 continuous improvement product quality and customer needs |
TQM| Quantative Analysis and tools |
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Set aside old thinking |
Mental Models |
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Personal Mastery |
Self aware n open 2 others |
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understand globalization |
Global strategists |
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People need to be treated like adults and not be micromanaged |
Theory of Adult Personality (Argyris) |
