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22 Cards in this Set
- Front
- Back
- 3rd side (hint)
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Process by which human efforts are coordinated and combined with other resources to accomplish organizational goals and objectives |
management |
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Process by which efforts of dental practitioners are coordinated and combined with other resources |
Dental practice management |
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Organizational goals and objectives |
1. Analyze needs 2. Recognize the need of help from other professional 3. Initiate procedures which will help him be more systemic and efficient ETC |
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Elements/functions of management |
1. Planning 2. Organizing 3.Staffing 4.Directing 5.Controlling |
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The formal process of choosing an organizational mission and over-all objectives for both the short-run and long-run |
Planning |
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3 levels of planning |
1. Strategic planning ( Board level and top management) 2. Tactical planning (middle management) 3. Operational planning(supervisory level) |
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Involves vision and mission. Top-level administrators are commited to strategic planning. Extends 3-5 years into the future |
Strategic planning |
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Involves allocating available resources to specific purposes expressed in budget |
Tactical planning ( middle management) |
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Done with conjunction with budgeting, usually a few months before the new fiscal year |
Operational planning ( supervisory level) |
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Establishing formal structure that provides the coordination of resources to accomplish objectives. |
Organizing |
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Rules for good organizing |
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Includes recuiting, orienting, selecting and developing peraonnel to accomplish the goals of the organization |
Staffing |
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Provides dimension of supervision |
Directing |
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Char. Of good direction |
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Last step in the management process. Involves setting stamdards, measuring performance against those standards, reporting the results and taking corrective actions |
Controlling |
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Types of control |
Precontrol Steering or concurrent controls Postaction controls /feedback control |
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Takes places before work is performed. |
Precontrol |
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Used to adjust behavior or operationa, such ad correcting speed and direction of a car. |
Steering or concurrent controls |
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Concentrates on past organizational performance. Compares actual results with standards after the fact |
Postaction control/ feedback control |
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Relationship in which one person influences others to work together willingly on related tasks to attain goals desired |
Leadership |
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BOSS |
DIRECT AND CONTROLS his men Depends on AUTHORITY |
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LEADERS |
GUIDES AND COACHES them Depends on GOODWILL |
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