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22 Cards in this Set

  • Front
  • Back
promotion mix
the combination of promotional tools an organization uses
integrated marketing communication
a technique that combines all the promotional tools into one comprehensive, unified promotional strategy
advertising
paid, nonpersonal communication through various media by organizations and individuals who are in some way identified in the advertising message
product placement
putting products into TV shows and movies where they will be seen
informercial
a full length TV program devoted exclusively to promoting goods or services
interactive promotion
promotion process that allows marketers to go beyond a monologue, where sellers try to persuade buyers to buy things, to a dialogue in whic buyers and sellers work together to create mutually beneficial exchange relationships
personal selling
the face to face presentation and promotion of goods and services
prospecting
researching potential buyers and choosing those most likely to buy
qualifying
in the selling process, making sure that people have a need for the product, the authority to buy, and the willingness to listen to a sales message
prospect
a person with the means to buy a product, the authority to buy, and the willingness to listen to a sales message
trial close
a step in the selling process that consists of a question or statement that moves the selling process towards the actual close
public relations
the management function that evaluates public attitudes, changes policies and procedures in response to the public's requests, and executes a program of action and information to earn public understanding and acceptance.
publicity
any information about an individual, product, or organization that's distributed to the public through the media and that's not paid for or controlled by the seller
sales promotion
the promotional too that stimulates consumer purchasing and dealer interest by means of short term activities
sampling
a promotional tool in which a company lets consumers have a small sample of a product for no change
word of mouth promotion
a promotional tool that involves people tellings other people about products they've purchased
viral marketing
the term now used to describe everything from paying customers to say positive things on the internet to setting up multilevel selling schemes whereby consumes get commissions for directing friends to specific websites
blog
online diary that looks like a web page but is easier to create and update by posting text, photos, or links to other sites
podcasting
means of distributing audio and video programs via the internet that lets users subscribe a number of fils, also known as feeds, and then near or view the material at the time they choose
push strategy
promotional strategy in which the producer uses advertising, personal selling, sales promotion, and all other promotional tools to connivence wholesalers and retailers to stock and sell merchandise
pull strategy
promotional strategy in which heavy advertising and sales promotion efforts are directed toward consumers so that they'll request the products from retailers
pick economy
customers who pick out their products from online outlets or who do online comparisons shopping