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23 Cards in this Set

  • Front
  • Back
consumer-influence strategies
strategies for engaging consumers and influencing how they think, feel and act toward a brand or market offering through the use of marketing communications
promotional mix
combination of communication tools selected for a particular influence strategy
marketing communication process
the way a sender encodes a marketing idea and conveys it through message and medium so receivers can decode and understand it, and then respond with feedback
campaign
how a company seeks to influence its target audience over time, using a consistent communication theme and varying message creativity/ delivery
integrated marketing communication
the careful coordination of every communication contact for message consistency across all media
noise
anything that might distort, block, or otherwise prevent a message from being communicated
push strategy
aims to have retailers and wholesalers order the product and push it through the channel to consumers
pull strategy
aims to have consumers ask retailers and wholesalers for a product, thus pulling it through market channel
viral marketing
stimulates word of mouth through activities that encourage consumers to electronically share a company's marketing message with friends
word of mouth
communication between consumers about a brand, marketing offer or marketing message
advertising
the paid, nonpersonal communication of a marketing message by an identified sponsor through mass media
place-based advertising
advertising that reaches people outside the home, where they work/play or shop
specialty advertising
advertising in which the marketer gives away small items bearing its name or logo to keep the audience thinking of the brand/ feeling good about it
public relations *
2-way communication to improve mutual understanding and positively influence relationships between the marketer and its internal and external publics
corporate public relations
how management evaluates and shapes or reshapes long-term public opinion of the company
marketing public relations
how marketers seek to achieve specific marketing objectives by targeting consumers with product-focused messages
product placement
an arrangement in which the company has its brand or product appear in a movie or another entertainment vehicle
publics
the target audiences of public relations; people inside or outside the company who have a "stake" in what it does
publicity
generating unpaid, positive media coverage about a company or its products
Sales promotion
marketer-controlled communication to stimulate immediate audience response by enhancing the value of an offering for a limited time
consumer sales promo
aims to get consumers(including business customers) to try a product or buy it again
trade sales promo
aims to get retail and wholesale buyers to buy an existing product, stock a new product, feature a particular product, or encourage salespeople to push a certain product
sponsorship
a way of publicly associating a brand with an event or activity that the company supports financially