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44 Cards in this Set
- Front
- Back
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Organizational behavior |
the study of interpersonal attitudes and preferences, behavioral dynamics, and organizational performance |
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Self-awareness |
an understanding of ones thoughts, feelings, and behaviors |
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Interpersonal effectiveness |
the ability to acknowledge and take responsibility for ones role in cultivating relationships and communicating effectively with others |
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Intelligence |
a persons ability to profit from experience, acquire knowledge, think abstractly, and adapt to changes in the environment |
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Intelligence quotient (IQ) |
a measure of the overall quality of an individual’s mental abilities -only one form of intelligence |
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Linguistic |
-word smart -write reports |
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Mathematical-logical |
-number/reasoning smart -create spreadsheets or analyse data |
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Spatial |
-picture smart -create charts or slide presentation |
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Kinesthetic |
-body smart -organize and coach a companies sports team |
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Musical |
-music smart -organize a company talent show |
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Interpersonal |
-people smart -present to a large audience |
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Intrapersonal |
-self smart -participate in employee satisfaction focus group |
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Naturalist |
-nature smart -develop a company's recycling |
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Creativity |
the ability to combine or link ideas in new ways to generate novel and useful alternatives -self confidence -willingness to take risks -willingness to grow -tolerance of ambiguity |
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Fluency |
the ability to generate many solutions that fit somerequirement |
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Flexability |
the ability to change approaches to a problemone |
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Originality |
the ability to generate novel or unique propositions, ideas,or solutions |
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Triarchic theory of intelligence |
the theory that individuals possess three components of intelligence -computational (analytic) -experiential (creative) -contextual (practical) |
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Computational |
knowing what questions to ask and what information to seek tosolve a problem |
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Experiential |
being open to new ideas and willing to engage in experientiallearning and development |
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Contextual |
ability to shape and be shaped by the external environment -understand environment and impact -seize opportunities -capacity to change |
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Cultural intelligence |
the ability to understand and respond appropriately to different cultural contexts and situations |
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Emotional intelligence |
the capacity for recognizing our own feelings and others, motivating ourselves, and managing our emotions and relationships positively -self awareness -self-management (regulation and motivation) -social awareness (understanding others) -relationship management (connecting with others) |
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Emotional intelligent leaders |
-listen more than they talk -emphasize the whys and hows of an assignment -engage team members and recognize their contributions -understand what energizes and engages people and use that |
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Personality |
enduring inner characteristics, tendencies, and temperaments that are both inherited and shaped by social, cultural, and environmental factors |
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Extroversion |
the tendency to be sociable, assertive, and active and to experience things positively...energy, liveliness, stamina, activeness, assertiveness, and dominance -introvert -extrovert |
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Openness |
being open to experiences and willing to be original, imaginative, nonconforming, unconventional, creative, and autonomous |
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Conscientiousness |
composed of achievement and dependability, task competence, initiative, persistence, and tenacity |
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Agreeableness |
the tendency to be trusting, compliant, caring, and gentle, friendliness and likability |
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Emotional stability |
the ability to remain calm and confident -Neuroticism |
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Dimensions of personality |
-introverted vs extroverted -sensing vs intuition -thinking vs feeling -judging and perceiving |
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Myers-Briggs Type Indicator (MBTI) |
an assessment to assist individuals in better understanding their personality dimensions...it has become the most widely used personality assessment tool in North America |
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Locus of control |
the extent to which an individual believes that he or she can control or influence the outcome of events -personal ability -task difficulty -luck/chance -effort |
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Internals |
those who believe in their ability to control events -usually self-motivated |
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Externals |
those who believe control is outside of their ability -usually needs supervision |
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Resilience |
the belief that one can control or adapt to certain events and outcomes and be able to bounce back from difficulty |
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Helplessness |
-learned -they believe there is nothing they can do -universal -no one would know what to do -personal -there is a solution but the person isn't able to complete it |
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Responses to adversity |
-avoid -survive -cope -manage -harness |
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Control |
the extent to which you think you can influence whatever happens next |
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Ownership |
the level of accountability or responsibility that you assume to improve the situation |
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Reach |
the extent to which the adversity impacts other aspects of your professional or personal life |
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Endurance |
the expected length of the adversity |
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Self-monitoring |
the ability of individuals to read cues from their environment to assess their behavior -high (reads cues well) -low (reads cues poorly) |
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Managing oneself |
-what are my strengths? -how do I perform? -what are my values? -where do I belong? -what should I contribute? |
