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29 Cards in this Set
- Front
- Back
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Human resource management
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the process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, copensating, and scheduling employees to achieve organizational goals
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job analysis
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a study of what is done by employees who hold various job titles
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job description
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a summary of th objectives of a job, the type of work to be done, the responsibilities and duties, the working conditions, and the relationship of the job to other functions
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job specifications
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a writeen summary of the minimum qualifications required of workers to do a particular job
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recruitment
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the set of activities used to obtain a sufficeint number of the right people at the right time
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selection
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the process of gathering information and deciding who should be hired, under legal guidelines, for the best interest of the individual and the organization
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contingent workers
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workers who do not have the expectation of regular full time employment
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training and development
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all attempts to improve productivity by increasing an employee's ability to perform. Training focuses on short-term skills, whereas development focuses on long-term abilities
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employee orientation
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the activity that introduces new employees to the organization
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on the job training
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training in which the employee immediately begins his or her tasks and learns by doing, or watches others for ahile and then imitates them, all right at the workplace
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apprentice programs
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training programs involving a period during which a learner works alongsisde an experienced employee to master the skills and precedures of a craft
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off the job training
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training that occurs away from the workplace and consists of internal or external programs to develop any of a variety of skills or to foster personal development
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online training
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offers an example of how technology is improving the efficeincy of many off the job training programs
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vestibule training
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training done in schools where employees are taught on equipment similar to that used on the job
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job simulation
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the use of equipment that duplicates job conditions and tasks so that trainees can learn skills before attempting them on the job
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management development
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the process of training and educating employees to become good managers and then monitoring the progress of their managerial skills over time
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networking
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the process of establshing and maintaining contacts with key mangers in ones own organization and other organizations and using those contacts to weave strong relationships that serve as informal development systems
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mentor
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an experienced employee who supervises, coahces, and guides lower level employees by introducing them to the right people and generally being their organizational sponsor
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performance appraisal
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an evaluation in which the performance level of employees is measured against established standards to make decisions about promotions, compensation, additonal training, or firing
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the 360 review
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calls for freedback from all directions in the organization
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fringe benefits
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benefits such as sick leave pay vaction pay pension plans and health plans that represent additonal compensation to employees beyond base wages
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cafeteria-style fringe benefits
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fringe benefits plan that allows employees to choose th benefits they want up to a certain dollar amount
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flextime plan
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work schedule that gives employees some freedom to choose when to work, as long as they work the required number of hours
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core time
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in a flextime plan, the period when all employees are expected to be at their job stations
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compressed workweek
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work schedule that allows an employee to work a full number of hours per week but in fewer days
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job sharing
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an arrangement wherby two part-time employees share one full-time job
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Equal Employment Opportunity Act
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1964 created by Civeil Rights Act acceptable employer conduct in administering equal employment opportunity
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affirmative action
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employment activities designed to right past wrongs by increasing opportunities for minoriities and woment
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reverse discrimination
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discrimination against whites or males in hiring or promoting
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