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29 Cards in this Set

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Human resource management
the process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, copensating, and scheduling employees to achieve organizational goals
job analysis
a study of what is done by employees who hold various job titles
job description
a summary of th objectives of a job, the type of work to be done, the responsibilities and duties, the working conditions, and the relationship of the job to other functions
job specifications
a writeen summary of the minimum qualifications required of workers to do a particular job
recruitment
the set of activities used to obtain a sufficeint number of the right people at the right time
selection
the process of gathering information and deciding who should be hired, under legal guidelines, for the best interest of the individual and the organization
contingent workers
workers who do not have the expectation of regular full time employment
training and development
all attempts to improve productivity by increasing an employee's ability to perform. Training focuses on short-term skills, whereas development focuses on long-term abilities
employee orientation
the activity that introduces new employees to the organization
on the job training
training in which the employee immediately begins his or her tasks and learns by doing, or watches others for ahile and then imitates them, all right at the workplace
apprentice programs
training programs involving a period during which a learner works alongsisde an experienced employee to master the skills and precedures of a craft
off the job training
training that occurs away from the workplace and consists of internal or external programs to develop any of a variety of skills or to foster personal development
online training
offers an example of how technology is improving the efficeincy of many off the job training programs
vestibule training
training done in schools where employees are taught on equipment similar to that used on the job
job simulation
the use of equipment that duplicates job conditions and tasks so that trainees can learn skills before attempting them on the job
management development
the process of training and educating employees to become good managers and then monitoring the progress of their managerial skills over time
networking
the process of establshing and maintaining contacts with key mangers in ones own organization and other organizations and using those contacts to weave strong relationships that serve as informal development systems
mentor
an experienced employee who supervises, coahces, and guides lower level employees by introducing them to the right people and generally being their organizational sponsor
performance appraisal
an evaluation in which the performance level of employees is measured against established standards to make decisions about promotions, compensation, additonal training, or firing
the 360 review
calls for freedback from all directions in the organization
fringe benefits
benefits such as sick leave pay vaction pay pension plans and health plans that represent additonal compensation to employees beyond base wages
cafeteria-style fringe benefits
fringe benefits plan that allows employees to choose th benefits they want up to a certain dollar amount
flextime plan
work schedule that gives employees some freedom to choose when to work, as long as they work the required number of hours
core time
in a flextime plan, the period when all employees are expected to be at their job stations
compressed workweek
work schedule that allows an employee to work a full number of hours per week but in fewer days
job sharing
an arrangement wherby two part-time employees share one full-time job
Equal Employment Opportunity Act
1964 created by Civeil Rights Act acceptable employer conduct in administering equal employment opportunity
affirmative action
employment activities designed to right past wrongs by increasing opportunities for minoriities and woment
reverse discrimination
discrimination against whites or males in hiring or promoting