Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
65 Cards in this Set
- Front
- Back
|
Group
|
2 or more individuals engaged in social interaction to achieve some goal
|
|
|
Roles
|
patterns of behavior that are adapted based on expectaions about the functions of a position
|
|
|
Role expectations
|
beliefs concerning the responsibilities and requirements of a particular role
|
|
|
Role differentiation
|
the process by which group members learn to perform various roles
|
|
|
Group Task Roles
Initiator-Contributor |
recommends new ideas about, or novel solutions to, a problem
|
|
|
Group Task Roles
Information Seeker |
emphasizes getting facts and other information from others
|
|
|
Group Task Roles
Opinion Seeker |
solicits inputs concerning the attitudes or feelings about ideas under consideration
|
|
|
Group Task Roles
Information Giver |
Contributes relative information to help in decision making
|
|
|
Group Task Roles
Opinion Giver |
provides own opinion and feelings
|
|
|
Group Task Roles
Elaborator |
clarifies and expands on the points of others
|
|
|
Group Task Roles
Coordinator |
integrates information from others
|
|
|
Group Task Roles
Orientor |
guides the discussion and keeps it on the topic when the group digresses
|
|
|
Group Task roles
Evaluator-Critic |
uses some set of standards to evaluate the group's accomplishments
|
|
|
Group Task Roles
Energizer |
stimulates the group into action
|
|
|
Group Task roles
Procedural Technician |
handles routine tasks such as providing materials and supplies
|
|
|
Group Task Roles
Recorder |
keeps track of group's activities and takes minutes
|
|
|
Group Building & Maintenance Roles
Encourager |
encourages other's contributions
|
|
|
Group Building & Maintenance Roles
Harmonizer |
tries to resolve conflicts between group members
|
|
|
Group Building & Maintenance Roles
Compromiser |
tries to provide conflicting members with a mutual agreeable solution
|
|
|
Group Building & Maintenance
Roles Gatekeeper |
regulates the follow of communication so that all members can have a say
|
|
|
Group Building & Maintenance Roles
Standard setter |
sets standards or deadlines for groups actions
|
|
|
Group Building & Maintenance Roles
Group Observer |
makes objective observations about the tone of the group interaction
|
|
|
Group Building & Maintenance Roles
Follower |
accepts the ideas of others and goes along with group majority
|
|
|
Self-centered Roles
Aggressor |
tries to promote own status within group by attacking others
|
|
|
Self-centered Roles
Blocker |
tries to block all group actions and refuses to go along with group
|
|
|
Self-centered Roles
Recognition-seeker |
tries to play up own achievements to get group's attention
|
|
|
Self-centered Roles
Self-confessor |
uses group discussion to deal with personal issues
|
|
|
Self-centered Roles
Playboy |
engages in humor and irrelevant acts to draw attention away from the tasks
|
|
|
Self-centered Roles
Dominator |
attempts to monopolize the group
|
|
|
Self-centered Roles
Help-seeker |
attempts to gain sympathy by expressing insecurity or inadequacy
|
|
|
Self-centered Roles
Special interest pleader |
argues incessantly to further own desires
|
|
|
Role Ambiguity
|
a sens of uncertainty ove rthe requirements of a particular role
|
|
|
Role Conflict
|
conflict that results when the expectations associated with one role interfere with the expectations concerning another role
|
|
|
Norms
|
rules that groups adopt governing appropriate and inappropriate behavior for members
|
|
|
Organizational Socialization
|
the process by which new employees learn group roles and norms and develop specific work skills and abilities
|
|
|
Conformity
|
the process of adhering to group norms
|
|
|
Cohesiveness
|
the degree of attraction among group members
|
|
|
we-they feeling
|
intragroup cohesiveness created by the existences of a common threat, which is typically another group
|
|
|
Group Efficacy
|
a groups shared belief that they can attain organizational outcomes
|
|
|
Reciprocity Rule
|
the tendency for persons to payback those to whom they are indebted for assistance
|
|
|
Task interdependence
|
the degree to which an individuals task performance dependes on the efforts of skills of others
|
|
|
Social Loafing
|
the phenomenon whereby individuals working in groups exert less effort than when working alone
|
|
|
Competition
|
the process whereby group members are pitted againstone another to achieve individual goals
|
|
|
Conflict
|
behavior by a person or group intended to inhibit the attainment of goals by another person of group
|
|
|
Intraindividual Conflict
|
conflict that occurs when an individual is faced with two sets of incompatible goals
|
|
|
Interindividual Conflict
|
conflict that occurs when two people are striving to attain their own goals, thus blocking the other's achievement
|
|
|
Intragroup Conflict
|
conflict that arises when a person or faction within a group attempts to achieve a goal that interfers with the group's goal attainment
|
|
|
Intergroup Conflict
|
conflict that occurs between two groups trying to attain their respective goals
|
|
|
Interorganizational Conflict
|
conflict between organizations with compatible goals
|
|
|
Positive outcomes of Conflict
|
increase motivation
stimulate creativity/innovation improves quality of decisions |
|
|
Negative outcomes of Conflict
|
reduction of group cohesiveness
retards communication destructive to grp member satisfaction subordinates denied decision making ability |
|
|
Dominating (forcing)
|
a conflict resolution strategy of persisting in a conflict until one party attains personal goals at the expense of others
|
|
|
Accommodation
|
a conflict resolution startegy of making a sacrifice to resolve a conflict
|
|
|
Compromise
|
a conflict resolution strategy in which both parties give up some part the their goals
|
|
|
Collaboration
|
a conflict resolution strategy in which the parties cooperate to reach a solution that satisfies both
|
|
|
Avoidance
|
withdrawing from or avoiding a conflict situation
|
|
|
Superordinate Goal
|
a goal that two conflicting parties are willing to work to attain
|
|
|
Autocratic Decision Making
|
a process by which grp decisions are made by the leader alone, based on info the leader possesses
|
|
|
Democratic Decision Making
|
a strategy by which decisions are made by the group members based on majority-rule voting
|
|
|
Consensus
|
decision making based on 100% member agreement
|
|
|
Advantages of Group decision Making
|
1.works from a broad knowledge base
2.Decision is accepted by members 3.Decision is highly critiqued 4.Ascepts of the problem can be divided among group members |
|
|
Disadvantages of Group Decision Making
|
1.Slow
2.Creates intragroup conflict 3.Potential for groupthink & group polarization 4.Certain members, such as leaders, may dominate the decision making process |
|
|
Brainstorming
|
a group process generating creative ideas or solutions through non-critical and nonjudgemental process
|
|
|
Groupthink
|
a syndrome characterized by a concurrence-seeking tendency that overrides the ability of a cohesive group to make critical decisions
|
|
|
The 8 Symptoms of Groupthink
|
illusion of invulnerability-highly cohesive decision making grp members see selves as powerful/invincible.
|
