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17 Cards in this Set

  • Front
  • Back

group

two or more interacting and interdependent

forming stage

the first stage of group development in which people join the group and then define the group's purpose, structure, and leadership

storming stage

the second stage of group development, which is characterized by intragroup conflict

norming stage

the third stage of group development, which is characterized by close relationships and cohesiveness

performing stage

the fourth stage of group development, when the group is fully functional and works on the group task

adjourning stage

the final of group development for temporary groups, during which groups prepare to disband

role

behavior patterns expected of someone who occupies a given position in a social unit

norms

standards or expectations that are accepted and shared by a group's members

conformity

adjusting one's behavior to align with a group's norms

status

a prestige grading, position, or rank within a group

social loafing

reducing effort because dispersion of responsibility encourage individuals of slack off

group cohesiveness

the degree to which group members are attracted to one another and share the group's goals

work teams

groups whose members work intensely on specific, common goals using their positive synergy, individual and mutual accountability, and complementary skills

problem-solving teams

a team from the same department or functional area that's involved in efforts to improve work activities or to solve specific problems

self-managed work team

a type of work team that operates without a manager and is responsible for a complete work process or segment

cross functional team

a work team composed of individuals from various specialties

virtual team

a type of work team that uses technology to link physically dispersed members in order to achieve a common goal