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28 Cards in this Set
- Front
- Back
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adaptability cultures
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a culture characterized by strategic focus on the external environment through flexibility and change to meet customer needs.
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bureaucratic culture
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a culture with an internal focus and a consistency orientation for a stable environment.
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chief ethics officer
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a high-level company executive who oversees all aspects of ethics.
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clan culture
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the use of social characteristics, such as shared cultural values, commitment, traditions, and beliefs, to control behavior.
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code of ethics
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a formal statement of the organization's values concerning ethics and social responsibility.
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corporate social responsibility (CSR)
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the concept of management's obligation to make choices and take action so that the organization contributes to the welfare and interest of all organizational stakeholders.
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culture
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the set of values, norms, guiding beliefs, and understandings that is shared by members of an organization and taught to new members at the correct way to think , feel, and behave.
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culture strength
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the degree of agreement among members of an organization about the importance of specific values.
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ethical dilemma
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the result of when each alternative choice or behavior seems undesirable because of a potentially negative ethical consequence.
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ethics
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the code of moral principles and values that governs what is right or wrong.
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ethics committee
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a cross-functional group of executives who oersee company ethics.
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ethics hotlines
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a telephone number employees can call to seek guidance as well as report questionable behavior.
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external adaptation
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the manned in which an organization meets goals and deals with outsiders.
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heroes
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organization members who serve as models or ideals that illustrate and support desired cultural norms and values.
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internal integration
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a state in which members develop a collective identity and know hoe to work together effectively.
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legends
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stories and historic events that may have been embellished with fictional details.
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managerial ethics
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principles that guide the decisions and behaviors of managers with regard to whether they are right or wrong.
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mission culture
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a culture characterized by emphasis on a clear vision of the organization's purpose and on the achievement of goals, such as sales growth, profitability, or market share, to help achieve the purpose.
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myths
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stories that are consistent with the values and beliefs of an organization but are not supported by facts.
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rites and ceremonies
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the elaborate, planned activities that make up a special event and are often conducted for the befit of an audience.
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rule of law
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that which arises from a set of codifies principles and regulations that describe how people are required to act, that are generally accepted in society, and that are enforceable in the courts.
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social audit
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measures and report the ethical, social, and environmental impact of an organization's operations.
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social capital
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the quality of interactions among people ant he degree to which they share a common perspective.
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stories
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narratives based on true events that are frequently shared among organizational employees and told to new employees to inform them about the organization.
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subcultures
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cultures that develop within an organization that reflect the common problems, goals, and experiences that members of a team, department, or other unit share.
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symbol
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something that represents another thing.
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values-based leadership
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a relationship between a leader and followers that is based on shared, strongly internalized values that are advocated and acted upon by the leader.
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whistle-blowing
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employee disclosure of illegal, immoral, or illegitimate practiced on the part of the organization.
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