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28 Cards in this Set

  • Front
  • Back
Strategy

A set of _____ _____ that ________ take to increase their companies __________.
related actions, managers performance
Strategic Leadership
how to most effectively manage a company's strategy making process to create competitive advantage.
strategy formulation
selecting strategies
strategy implmentation
designing
delivering
supporting products
improving efficiency and effectiveness
designing company organization, structure, control systems and culture
Determinants of Shareholder Value
1. Effectiveness of strategies.
2. Profitibility (ROIC)
2. Profit Growth
Result = shareholder Value
Risk Capital
Equity capital for which there is no guarantee that stockholders will ever recoup investment
Shareholder value
returns that shareholders earn from purchasing shares in a company
Profitable growth
Generate high profitability and increase the companies profits
sustained competitive advantage
companies strategies enable it wto maintain above average profitability for numerous years.

=gain market share, profits growth more rapid
Business model
the conception of how strategies should work together as a whole to enable the company to achieve competitive advantage
profitability and profit growth rely on two factors
success within the industry and success of the industry in its entirety
general managers:

functional managers:
bear responsibility for overall performance

beare responsibility for supervising a particular function
multidivisional company
company that ompetes in several different businesses and creates separate self contained division to manage each.
Business Unit
Self contained division that provides a product or service for a particular market
Mission
the purpose of the company or a statement of what the company strives to do.
Business definition
1. who is being satisfied/ customer group
2. what is being satisfied/ customer needs
3. how are they being satisfied/ distinctive competencies
Vision
articulation of a company's desired achievements or future state
Values
statement of how employees should conduct themselves and their business to help achieve the company mission

values norms and standards that control how employees work/achieve mission/goals
Goal of Swot analysis
Create, affirm, or finetune a company-specific business model that will best align, fit, or match a company's resources and capabilities to the demands of the environment in which it operates.
Scenario Planning
Formulating plans that are based upon what if scenarios about the future.
Prior-hypothesis bias
occurs when decision makers have strong prior beliefs and make decisions on the basis of such beliefs even when evidence suggests otherwise
escalating commitment
decision makers having already committed significant resources to a project, commit more. They need to realize sunk costs.
reasoning by analogy
over simplifying of complex problems by use of analogies
Representativeness
tendancy to generalize from a small sample or even single vivid anectdote.
Illusion of controld
Managers overesetimate their ability to control circumstances.
availability error
Predisposition to estimate the probability of an outcome based on how easy the outcome is to imagine.
2 solutions to avoid biased decision making

1. Devils advocate
2. Dialectic inquiry
3. outside view
1. self explanatory
2. development of a thesis/counterthesis plausible conflicting courses
3. uses similar track records to base judgement on.
Emotional Intelligence
Self awareness- understand ones moods emotions
Self regulation- ability to redirect moods/emotions
motivation- work goes beyond money, status, pursue goal
empathy- ability to understand others
social skills- friedliness with a purpose