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11 Cards in this Set
- Front
- Back
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Organizational Behavior
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An interdisciplinary field dedicated to better understanding and managing people at work
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Contingency Approach
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using management concepts and techniques in a situationally appropriate manner, instead of trying to rely on "one best way"
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Human Capital
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the productive potential of an individual's knowledge and actions
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Social Capital
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Productive potential resulting from strong relationships, goodwill, trust, and cooperative effort
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2 types of social capital
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Internal: mentoring relationships to provide guidance opps.
External: Conference attendance to meet people at other companies and learn of other job opps/join local industry-specific organizations to identify new customers |
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Types of human capital
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training
work based dev opps learning activities outside of work career planning |
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Positive Organizational Behavior
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POB
The study and application of positively oriented human resource strengths and psychological capacities that can be measured, developed, and effectively managed for performance improvement in today's workplace |
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CHOSE POB model
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Confidence
Hope Optimism Subjective well being Emotional intelligence |
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e-business
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using IT communication to facilitate every aspect of running a business
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Corporate Social Responsibility
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CSR
means that cors have obligations to others beyond their immediate constituients |
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Five sources of OB Research Insights
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1. Meta-Analyses
Field Studies Lab Studies Sample Surveys Case Studies |
