Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
10 Cards in this Set
- Front
- Back
|
Management |
- the act of working with and through a group of people (using planning, organizing and controlling) to accomplish a desired goal or objective in an efficient and effective manner |
|
|
Human relations movement |
- the belief that organizations must be understood as systems of interdependent human beings who share a common interest in the survival and effective functioning of the firm -interactions among employee work groups affected productivity |
|
|
Stakeholder view |
- "We have to consider the needs of our employees, our customers, and our community - a business framework that attempts to organize and analyze multiple groups that interact with the firm |
|
|
Business environment |
- local voters, competitors and union leaders - the combination of all contextual forces and elements in the external and internal environment of a firm |
|
|
Strategic position |
- a place in an industry that a firm occupies by way of the products or services it offers and the methods it chooses to deliver them -i.e. what can we offer to clients that they can't get from any other screen printing company? |
|
|
Bureaucratic organization structure |
-A clear differentiation of tasks and responsibilities among individuals; coordination through a strict hierarchy of authority and decision rights; standardized rules and procedures; and the vertical separation of planning and execution so that plans are made in the upper ranks of an organization and executed in the lower ranks. |
|
|
Contingent view |
-A view of the firm where effective organizational structure is based on fit or alignment between the organization and various aspects in its environment. |
|
|
Order of the steps in the stakeholder mapping process |
1.) map stakeholder relationships with the firm
2.) identify specific subsets within stakeholders 3.) determine stakes for each stakeholder 4.) define connections between stakeholders |
|
|
Contingency planning |
- the systematic assessment of the external environment to prepare for a possible range of alternative futures for the organization |
|
|
Contextual intelligence |
- the ability to understand the impact of environmental factors on a firm and the ability to understand how to influence those same factors |
