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8 Cards in this Set
- Front
- Back
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Four managemet skills
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Planning
Prompt decision making Organizing Leading and controlling |
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polular tool that employs the single mantra of improvement and measures quality by counting the number of defects per million opportunities (DPMO)
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Six Sigma- defect is anything that does not meet the customer requirement
The other quality tool is Lean |
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Clinical Laboratory Improvement Act (CLIAA'88) developed suggested guidelines for the retention of records. How long are the following retained?
Quality control records: Proficiency testing: Blood bank donor/ receipient records: |
Quality control records:20years (many reports where diagnosis is made)
Proficiency testing: 2 years Blood bank donor/ receipient records: 5 years |
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Your laboratory needs to hire a new technician for the evening shift, and your evening shift supervisor writes a job announcement based on the specific tasks the technician will be expected to perform . The Criterion-Based Job Description recommends against this approach. Why?
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This approach to hiring emphasizes roles rather than specific tasks, as the tasks may require changes at some point depending on operations. This is particularly true for evening shift workers who need to be cross-fuined to other tasks.
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Concerns about the accuracy and regulation of which common screening test was the impetus for the passage of CLIA?
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The PAP smear. Article in the Wall Street Journal…stirred congressional interest in regulation of physician-operated laboratories. Key member of congress Senator Barbara Mikulski
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Two states and a handful of organizations work outside the CLIA system, being accredited through alternative channels. What are three key organizations that use alternative accreditation?
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The American Association of Blood Banks, the College of American Pathologists and the Joint Commission on Accreditation of Health Care Organizations.
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Differentiate between personal protective equipment (PPE) and work practice controls by defining each.
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PPE includes clothing, gloves and face shields which physically separate the user from the hazard. Work practice controls are procedures and preventative measures(behaviors) that reduce or eliminate exposure to biological hazards, and include segregation of biological waste and hand washing
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What is an MSDS sheet?
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The Material Safety Data Sheet (MSDS) is a summary of the hazardous nature of a chemical used in the workplace. It communicates workplace hazards and preventive/precautionary steps to employees.
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