Chapter 1

Front 1

Phlebotomy

Back 1

Another word for "venesection"

Means to cut the vein

Front 2

Exsanguinate

Back 2

To remove all blood

Front 3

Venesection

Back 3

Cutting vein to bleed patient

Front 4

Venipuncture

Back 4

Blood collection via a needle inserted into a vein

Front 5

Capillary puncture

Back 5

Blood collection via a lancet puncture of the skin

Front 6

Certification (certificate)

Back 6

Document (recognition) granted by agency

Front 7

License

Back 7

Official document or permit granted by state agency

Front 8

Patients Rights

Back 8

Two documents published to strengthen consumer confidence

* The Patient Bill of Rights in Medicare and Medicaid

* American Hospital Association's The Patient Care Partnership

Front 9

HIPPA

Back 9

Health Insurance Portability and Accountability Act

* Safeguards confidentiality of PHI

* Established national standards for electronic exchange of PHI

* States that patients must be informed of Rights

* Disclosure of PHI requires written authorization

Front 10

Kinesics

Back 10

Study of non- verbal communication

Front 11

Proxemics

Back 11

Use of space

Front 12

Communication barriers

Back 12

* culture * gender * emotions * language * age * Physical issues (hearing lose)

Front 13

Ambulatory care (outpatient)

Back 13

* medical care delivered on outpatient basis

* Patients requiring care after discharge from hospital

* Serve PCP and Specialists

Ex.) Urgent care facilities, hospital owned clinics, freestanding medical care setting

Front 14

Non-ambulatory (Inpatient)

Back 14

* usually requires patients to stay overnight

* Specialized treatment of unusual diagnosis or treatments

* Serve tertiary care

Ex.) Nursing homes, hospices, extended care facilities, rehabilitation centers

Front 15

CPT

Back 15

Current Procedural Terminology codes

Front 16

Hematology

Back 16

Blood and blood-forming tissues

Front 17

Coagulation

Back 17

Ability of blood to form and dissolve clots

Front 18

Chemistry

Back 18

Lab tests

Front 19

Serology/immunology

Back 19

Serum and autoimmune reactions

Front 20

Microbiology

Back 20

Microorganisms in body fluids and tissue

Front 21

Urinalysis

Back 21

Urine tests

Front 22

Blood bank/immunohematology

Back 22

Blood for transfusion

Front 23

Histology

Back 23

Microscopic structure of tissues

Front 24

Cytology

Back 24

Structure of cells

Front 25

Cytogenetics

Back 25

Chromosomal deficiencies and genetic disease

Front 26

Reference Laboratories

Back 26

* Large independent labs

* Receive specimens from many facilities

* Provide routine and specialized analysis of blood, urine, tissue

* Offer fast TAT (turn around times) and reduced cost due to high volume

Front 27

TAT

Back 27

Turn Around Time

Front 28

Polycythemia

Back 28

A disorder involving an overproduction of red blood cells

Front 29

NAACLS

Back 29

National Accrediting Agency for Clinical Laboratory Sciences

Front 30

PHI

Back 30

Protected Health Information

Front 31

ACA

Back 31

Affordable Care Act

Front 32

ACO

Back 32

Accountable Care Organization

Front 33

Medicaid

Back 33

A federal and state program that provides medical assistance for low-income Americans

Front 34

Medicare

Back 34

Federally funded program that provides health care to people over the age of 65 and to the disabled