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8 Cards in this Set

  • Front
  • Back

Risk of change often avails itself in five ways:

•The risk of unauthorised and properly assessed changes,


• The risk of a low change success rate,


• The risk of high numbers of emergency changes,


• The risk of significant project delays.

CAB

Change Advisory Board (CAB), composed of membership from both the technical and business parts of the organization.




--The purpose of a CAB is to mitigate the various risks associated with change by having technical and business representatives review and assess the various aspects of changes

List 3 Risks on project level

•Resistance


•Project put on hold


•Resources not made available


•Obstacles appear unexpectedly


•Project fails to deliver results


•Project is fully abandoned

List 3 Costs on Project level

•Project delays


•Missed milestones


•Budget overruns


•Rework required or design


•Loss of work by project team

List 3 Costs on organisational level

•Productivity declines


•Loss of valued employees


•Reduced quality of work

List 3 Risks on organisational level

•Impact on customers


•Impact on suppliers


•Moral declines


•Legacy of failed change


•Stress, confusion, fatigue

ADKAR

ADKAR is a research-based, individual change model that represents the five milestones an individual must achieve in order to change successfully.


A – Awareness of the need for change


D – Desire to support the change


K – Knowledge of how to change


A – Ability to demonstrate new skills and behaviours


R – Reinforcement to make the change stick

VOI

VOI,or Value on Investment: is a concept introduced by Gartner recognising that in the modern economy, intangible assets contribute heavily to an organisations products and outputs


--These intangible assets include:


•knowledge, •processes, •the organisationals structure,and; •ability to collaborate