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15 Cards in this Set

  • Front
  • Back
Group of people working together in some concerted or coordinated effort to attain objectives.
Organization
Aggregate of the personal contacts and interactions and the associated groupings of people working within the formal organization
Informal Organization
Refers to the number of different types of operations performed on the job.
Job Scope
Refers to the freedom of employees to plan and organize their own work, work at their own pace, and move around and communicate as desired.
Job Depth
Ability to influence, command, or apply force; a measure of a person’s potential to get others to do what he or she wants them to do as well as to avoid being forced by others to do what he or she does not want to do.
Power
Legitimate exercise of power; the right to issue directives and expend resources; related to power but narrower in scope.
Authority
Accountability for the attainment of objectives, the use of resources, and the adherence to organizational policy
Responsibility
Little authority is delegated to lower levels of management.
Centralization
A great deal of authority is delegated to lower levels of management.
Decentralization
- Form of decentralization in which subordinates have authority to make decisions.
Empowerment
States that authority and responsibility must coincide
Parity Principle
States that managers should concentrate on matters that deviate significantly from normal and let subordinates handle routine matters; also called management by exception.
Exception Principle
States that an employee should have one, and only one, immediate manager.
Unity of Command Principle
States that authority in the organization flows through the chain of mangers one link at a time, ranging from the highest to the lowest ranks; also called chain of command.
Scalar Principle
Number of subordinates a manger can effectively manage; also called span of control.
Span of Management