Ch6 Essentials Of Managing Hr

Front 1

behaviourally anchored rating scale (BARS)

Back 1

A behavioural approach to performance review that consists of a series of vertical scales, one for each important dimension of job performance

Front 2

customer input

Back 2

Performance review that, like team review, is based on TQM concepts and seeks information from both external and internal customers

Front 3

graphic rating scales

Back 3

A trait approach to performance review whereby each employee is rated according to a scale of characteristics

Front 4

management by objectives (MBO)

Back 4

Philosophy of management that rates performance on the basis of employee achievement of goals

Front 5

manager and/or supervisor reveiw

Back 5

Performance review done by the employee?s supervisor

Front 6

peer review

Back 6

Performance reviews done by one's fellow employees, generally on forms that are compiled into a single profile for use in the performance interview conducted by the employee?s manager

Front 7

performance management system

Back 7

A set of integrated management practices

Front 8

self review

Back 8

Performance review done by the employee being assessed, generally on a form completed by the employee prior to the performance interview

Front 9

subordinate review

Back 9

Performance review of a superior by an employee, which is more appropriate for developmental than for administrative purposes

Front 10

team review

Back 10

Performance review, based on TQM concepts, that recognizes team accomplishment rather than individual performance