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42 Cards in this Set
- Front
- Back
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Assertive
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One who appears confident and is self assured
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Burnout
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condition of severe or chronic mental, physical, and/or emotional stress characterized by a specific set of symptoms, which is brought on by working too long and too hard
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Certification
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Statement issued by a board or association that verifies that a person meets professional standards
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Certified Medical Administrative Specialist (CMAS)
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Title received after appropriate training in administrative procedures and passing a certification examination administered by the American Medical Technologists.
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Clinical Medical Assistant (CMA)
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Title received after appropriate training and passing a certification examination administered by the American Association of Medical Assistants
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Continueing Education Units (CEUs)
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Credit for course hours that an individual receives for going to an educational program. State and organization requirements vary when renewing a professional license or certification; aka CEC
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Empathy
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pertaining to projection of one's own consciousness into another person's situation
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flextime
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system that allows employees to choose their own times for starting and finishing work withing a broad range of available hours
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hospice
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national program that offers medical care and support to patients and family members dealing with a terminal illness and the loss of a loved one
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interpersonal skills
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exemplary personality characteristics that relate to the interactions between individuals (e.g. dedication, commitment, integrity, consideration....) and displaying a sense of warmth and genuineness
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licensure
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credentialing sanctioned by state legislature, which passes laws making it illegal for an individual who is not licensed to engage in activities of a licensed occupation
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multiskilled health practitioner (MSHP)
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Persons cross-trained to provide more than one function, often in more than one discipline. These combined functions can be found in a broad spectrum of health-related jobs, ranging in complexity from the nonprofessional to the professional level, including both clinical and administrative functions. The additional functions (skills) added to the original health care worker's job may be of a higher or lower or parallel level.
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National Center for Competency Testing (NCCT)
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An independent certifying agency that validates the competence of a person's knowledge in different area of the medical profession through examiniation
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National Certified Medical Assistant (NCMA)
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One who is a high school grad or equivalent, a graduate of an approved course of study in the area of certification or who has two years of work experience and passes a competency examination in the administrative and clinical areas
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Nation Certified Medical Office Assistant (NCMOA)
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One who is a high school grad or equivalent, a graduate of an approved course of study in the area of certification or who has two years of work experience and passes a competency examination in the administrative area
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professionalism
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conduct, aspirations, and qualities characteristic of a profession
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recertification
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Registered Medical Assistant (RMA)
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stress
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sympathy
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associate practice
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caduceus
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capitation
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clinic
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exclusive provider organization (HMO)
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hospital
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independent practice association (IPA)
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laboratory
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managed care organization (MCO)
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medical assistant
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medical center
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Minute Clinic
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multispecialty practice
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Partnership
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point- of-reference (POS) plan
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preferred provider organization (PPO )
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Primary Care Physician (PCP)
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professional corporation
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solo physician practice
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specialized care center
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urgent care centers
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utilization review
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