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30 Cards in this Set
- Front
- Back
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organizational culture |
a system of shared beliefs and values guiding behavior |
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strong cultures |
clear, well defined and widely shared among org members |
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socialization |
the process through which new members learn the culture of an org |
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observable culture |
what you see and hear when walking around an org |
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core culture |
found in the underlying values of the org |
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core values |
beliefs and values shared by org members |
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value based management |
actively develops, communicates, and enacts shared values |
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symbolic leader |
uses language and symbols and actions to establish and maintain a desired org culture |
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workplace spirituality |
involves practices that create meaning and shared community among organizational members |
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innovation |
the process of taking a new idea and putting it into practice |
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process innovation |
result in better ways of doing things |
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product innovations |
result in new or improved goods of services |
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business model innovations |
results in ways for firms to make money |
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green innovation or sustainable innovation |
reduces the carbon footprint of an org or its products |
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social innovation |
business innovation driven by a social conscience |
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social entrepreneurship |
pursues innovative ways to solve pressing problems |
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commercializing innovation |
the process of turning new ideas into salable products |
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reverse innovation |
recognizes the potential for valuable innovations to be launched from lower organizational levels and diverse locations, including emerging markets |
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disruptive innovation |
creates products or services that become so widely used that they largely replace practices and competitors |
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skunkworks |
special creative units set free from the normal structure for the purpose of innovation |
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change leader |
tries to change the behavior of another person or social system |
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transformational change |
results in a major and comprehensive redirection of the org |
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incremental change |
bends and adjusts existing ways to improve performance |
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unfreezing |
the phase during which a situation is prepared for change |
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changing |
the phase where a planned change actually takes place |
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refreezing |
the phase at which change is stabilized |
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improvisational change |
makes continual adjustments as changes are being implemented |
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force-coercion strategy |
pursues changes through formal authority and or the use of rewards or punishments |
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rational persuasion strategy |
pursues change through empirical data and rational argument |
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shared power strategy |
pursues change by participation in assessing change needs, values, and goals |
