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20 Cards in this Set
- Front
- Back
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The ______________ mode of knowledge creation refers to the conversion of tacit knowledge to new tacit knowledge through social interactions and shared experience among organizational members.
A. socialization B. combination C. externalization D. internalization page 373 |
socialization
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The ________________ mode of knowledge creation refers to the creation of new explicit knowledge by merging, categorizing, reclassifying, and synthesizing existing explicit knowledge.
A. socialization B. combination C. externalization D. internalization page 373 |
combination
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_________________ mode of knowledge creation refers to converting tacit
knowledge to new explicit knowledge. A. socialization B. combination C. externalization D. internalization page 373 |
externalization
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_________________ mode of knowledge creation refers to the creation of new tacit knowledge from explicit knowledge.
A. socialization B. combination C. externalization D. internalization |
internalization
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________ _________is the search for and use of internal organizational knowledge.
A. knowledge creation B. knowledge acquisition C. knowledge sharing D. knowledge seeking page 374 |
knowledge seeking
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___________ knowledge is usually in the domain of subjective, cognitive, and experiential learning; it is highly personal and difficult to formalize.
A. Tacit B. Explicit C. Practical D. Theoretical page 370 |
tacit
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___________ is the knowledge that has been codified (documented) in a form that can be distributed to others or transformed into a process or strategy without requiring interpersonal interaction.
A. Tacit B. Explicit C. Practical D. Theoretical page 370 |
explicit
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____________ knowledge has been called sticky knowledge because it may be relatively difficult to pull it away from its source.
A. Tacit B. Explicit C. Practical D. Theoretical page 370 |
tacit
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_________________ knowledge is generally slow and costly to transfer and can be plagued by ambiguity
A. Tacit B. Explicit C. Practical D. Theoretical |
tacit
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A functioning knowledge management system follows a
A. four step cycle: create, capture, store, and disseminate B. three step cycle: create, store, and disseminate. C. five step cycle: create, capture, store, and manage, and disseminate. D. six step cycle: create, capture, refine, store, manage, and disseminate. page 372 |
six step cycle: create, capture, refine, store, manage, and disseminate.
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Knowledge is the same as information and data.
A. True B. False page 397 |
false
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These two modes of knowledge creation deal less with the creation of new knowledge than with the conversion of existing knowledge to a new mode.
A. socialization and combination B. combination and externalization C. externalization and internalization D. socialization and internalization |
externalization and internalization
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The main criticisms of the _________ approach to knowledge management are that it fails to capture much of the tacit knowledge embedded in firms and that it forces individuals into fixed patterns of thinking.
A. practice B. process C. implicit D. explicit |
process
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The __________ approach to knowledge management is favored by firms that sell relatively standardized products that fill common needs.
A. practice B. process C. implicit D. explicit page 375 |
process
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The __________ approach to knowledge management assumes that a great deal of organizational knowledge is tacit in nature and that formal control, processes and technologies are not suitable for transmitting this type of understanding.
A. practice B. process C. implicit D. explicit page 375 |
practice
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The _____________ approach is typically adopted by companies that provide highly customized solutions to unique problems.
A. practice B. process C. implicit D. explicit page 375 |
practice
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A knowledge management system is generally developed using three sets of technologies.
A. True B. False |
true
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Unauthorized copying of programs for personal gain is a form of theft called ________.
A. Program fraud B. Hardware piracy C. Software piracy D. Computer shoplifting |
software piracy
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A device to separate the computer from the wall outlet power source is a
__________. A. Power isolator B. Outlet insulator C. Surge protector D. Firewall page 244 |
surge protector
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Knowledge Management systems' failure rates are between 20-40 percent
A. True B. False page 393 |
false
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