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36 Cards in this Set

  • Front
  • Back
A name, term, symbol, design, or combination thereof that identifies a seller’s products and differentiates them from competitors’ products
Brand
The value of company and brand names
Brand Equity
A consistent preference for one brand over all others
Brand Loyalty
The elements of a brand that cannot be spoken
Brand mark
That part of a brand that can be spoken, including letters, words, and numbers
Brand name
A product used to manufacture other goods or services, to facilitate an organization’s operations, or to resell to other customers.
Business prodcut (industrail product)
Placing two or more brand names on a product or its package
Cobranding
A product bought to satisfy an individual’s personal wants
Consumer Product
A relatively inexpensive item that merits little shopping effort
Convenience product
A written guarantee.
Express warranty
Marketing several different products under the same brand name
Family Brand
A no-frills, no-brand-name, low-cost product that is simply identified by its product category.
Generic Product
Identifies a product by class or type and cannot be trademarked
Generic Product name
A brand where at least 20 percent of the product is sold outside its home country or region
Global Brand
An unwritten guarantee that the good or service is fit for the purpose for which it was sold
Implied Warrany
Using different brand names for different products
Individual Branding
A type of package labeling designed to help consumers make proper product selections and lower their cognitive dissonance after the purchase
informational branding
The brand name of a manufacturer
Manufacturers brand
A type of package labeling that focuses on a promotional theme or logo with consumer information being secondary
Persusaive labeling
The practice of modifying products so those that have already been sold become obsolete before they actually need replacement
planned obsolescence
A brand name owned by a wholesaler or a retailer
Private Brand
Everything, both favorable and unfavorable, that a person receives in an exchange
Product
A specific version of a product that can be designated as a distinct offering among an organization’s products
Product Item
A group of closely related product items.
Product line
The number of product items in a product line
product line depth
Adding additional products to an existing product line in order to compete more broadly in the industry
Product line extension
All products that an organization sells
product mix
The number of product lines an organization offers
product mix width
Changing one or more of a product’s characteristics.
product modification
A trademark for a service
Service mark
A product that requires comparison shopping because it is usually more expensive than a convenience product and is found in fewer stores
shopping product
A particular item that consumers search extensively for and are very reluctant to accept substitutes
speciality product
The exclusive right to use a brand or part of a brand.
trademark
A series of thick and thin vertical lines (bar codes), readable by computerized optical scanners, that represent numbers used to track products
Universal Product Code
A product unknown to the potential buyer or a known product that the buyer does not actively seek
unsought product
A confirmation of the quality or performance of a good or service.
Warranty