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21 Cards in this Set
- Front
- Back
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Global Corporate Citizenship
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Putting an organization's commitment to social and environmental responsibility into practice worldwide
Proactive Build stakeholder partnerships Discover business opportunities in serving society Integrated financial and social performance |
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Bottom of the Pyramid
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Develop products and services that meet the needs of the world's poor (4 billion people)
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Poverty Premium
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pay for creating an opening for companies able to deliver quality products at lower prices
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Global Corporate Citizenship Principles
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Ethical business behavior
Responsibility to all stakeholders Community (reciprocal relationship) Consumers (quality products, fair prices) Employees (pay labor and pay) Investors (return on investment) Suppliers (fair trade) Environmental commitment |
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Citizenship Profile
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Companies choose a configuration of citizenship activities, "a reinforcing cycle through which global companies create legitimacy, reputation and competitive advantage"
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Department of Corporate Citizenship
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Centralize practices under common leadership wide-ranging corporate citizenship functions
Consolidation of efforts |
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Business for Social Responsibility
1992 |
Global resource for companies trying to sustain corporate success that demonstrates respect for ethical values, people, communities and environment
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Canadian Business for Social Responsibility
1995 |
Change the way Canadian businesses operate
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Corporate Social Responsibility Europe
1996 |
Integrate corporate social responsibility in mainstream European business
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Fundacion Empresa y Sociedad
1995 |
Nonprofit organization directing a network of businesses seeking to inspire and facilitate actions helping to improve social cohesion and business competitiveness simultaneously
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Asian Forum on Corporate Social Responsibility
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Sponsors conferences to provide CSR practioners in Asia an opportunity to learn, collaborate, and share insight
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Stages of Global Corporate Citizenship
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Elementary
Engaged - begin to interact with stakeholders Innovative Integrated - triple bottom line Transforming - visionary leaders |
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Social Performance Audit
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Systematic evaluation of an organization's social, ethical and environmental performance
Impact of business on: 1. company's own mission statement or policies 2. behavior of other orgs and social norms taking the form of global standards |
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Social Equity
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Businesses asses the social benefits and costs through their social performance audit
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"New Economic Regulations" Law by French Stock Exchange in 2001
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Mandated all French companies on French stock exchange assess sustainability impact of their social and environmental performance
Human Resources Community Labor Standards |
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Belgium's Social Label Law
2003 |
Required corporate annual reporting to include corporate social activities
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Six Benefits from Businesses Following Social Audit Standards
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What is happening within firm
Understand what stakeholders think about and want from bus Tell stakeholders what the bus has achieved Strengthen loyalty and commitment with stakeholders Enhance orgs decision making from audit Improve bus overall performance |
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Global Social Audit Standards
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ISO 14001
Global Reporting Initiative SA 8000 ISEA AA 1000 United Nations Global Compact ISO 14063 ISO 26000 |
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Balanced Scorecard System
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Focused set of key financial and nonfinancial indicators with four quadrants or perspectives:
internal business processes learning and growth customer financial Balance to cover all aspects of performance |
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Triple Bottom Line
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Refers to figure at end of company's financial statement that summarizes earnings after expenses
Financial, Social and Environmental results in integrated whole |
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Transparency
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Clear public reporting of an organization's performance to various stakeholders and full reporting of not only financial, but also social and environmental data
Uses social auditing, balanced scorecard and triple bottom line reporting |
