Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
10 Cards in this Set
- Front
- Back
|
communication climate
|
the emotional tone of a relationship between people
|
|
|
interpersonal confirmation
|
expressed valuing of another person
|
|
|
recognition
|
the expression of awareness of another person's existence
|
|
|
acknowlegment
|
attentiveness to what a person feels, thinks or says
|
|
|
endorsement
|
accepting a person's feelings or thoughts as valid
|
|
|
ethnocentrism
|
perspective based on the assumption that our culture and its morms are the only right ones
|
|
|
conflict
|
exsist when people who depend on each other have different views, intersts, values, responsibilities or objectives and perceive their differences as incompatible
|
|
|
lose-lose
|
presumes conflict cannot porduce positive outcomes, usually is not benificial and has merit in specific circumstances
|
|
|
win-lose
|
assumes that one person wins at the expense of the other
|
|
|
win-win
|
assumes that there are usually ways to resolve differences so that everyone gains.
|
