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30 Cards in this Set
- Front
- Back
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A BOSS; ONE WHO GIVES DIRECTIONS AND ORDERS AND OVERSEES THE WK OF OTHERS
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SUPERVISOR
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SENDING AND RESIVING A MESSAGE AND UNDERSTAND AND BEING
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COMMUNICATION
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AT WK, THE DUTY TO FOLLOW AN ORDER OR CARRY OUT A WK ASSIGNMENT
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RESPONSIBILITY
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THE STATEMENT OR SITUATION IN WHICH A WORK IS USED
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CONTEXT
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TRAIL PERIOD DURING WHICH ONES PERFORMANCE IS BEING OBSERVED AND EVALUATED
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PROBATION
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WORDS YOU USE IN YOUR SPEECH
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ACTIVE VOCABULARY
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THE POWER OR RANK TO GIVE ORDERS AND MAKE ASSIGNMENTS
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AUTHORITY
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TO ENCOURAGE GROUP PERFORMANCE
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FACILITATE
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ASSIGNS A TASK OR RISPONSIBILITY TO OTHERS
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DELEGATES
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AN AGREEMENT IN WHICH EACHSIDE GIVES UP SOME OF ITS THE DEMANDS
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COMPROMISE
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PULLING AWAY FROM A VOLATILE SITUATION
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WITHDRAWAL
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A CLASH OR STRUGGLE
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CONFLICT
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A BOOKLET GIVEN TO THE NEW EMPLOYES THAT CONTAINS AN EXPLANATIONS OF COMPANY POLICIES AND RULES
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POLICY MANUAL
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CHECK FOR ACCURACY
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MONITOR
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A FEELING OF CONCEN, WORRY, OR UNEASE
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ANXIETY
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UNDERSTANDING AN OTHER PERSONS FEELING AND MOTIVES
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EMPATHY
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THE NUMBER OF TAX EXEMPTIONS TO WHICH ONE IS ENTITLED
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ALLOWANCE
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A WRITTEN DOCUMENT SENT OUTSIDE AN ORGANIZATION
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BUSINESS LETTER
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MOOD, OR SPIRIT,SUCH AS THE ATTITUDE AND EMOTION OF EMPLOYEES
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MORALE
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A REACTION OF RESPONSE TO WHAT IS SAID
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FEEDBACK
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THE LEGAL RIGHT TO BE NOTIFIED OF A CONPLAINT AGAINST YOU AND TO STATE YOUR CASE OR POINT OF VIEW BEFORE A DECISION IS MADE
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DUE PROCESS
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REPEATING THE SPEAKERS IDEAS OR THOUGHTS IN YOUR OWN WORDS
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PARAPHRASING
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TO PAY BACK MONEY ALREADY SPENT
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REIMBURSE
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THIRD PARTY TO SOLVE DISPUTES
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ARBITRATOR
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TO BE FREE OF SOMETHNG,, SUCH AS NOT HAVING TO PAY TAXES
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EXEMPT
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A CHANGE IN TONE OR PITCH
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INFLECTION
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MEANING EXPRESSED BY FACIAL EXPRESSIONS AND BODY POSTURING
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NOVERBAL COMMUNICATION
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AN INFORMAL COMMUNICATION
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MEMORANDUM
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WORDS YOU UNDERSTAND WHEN YOU READ THEM
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RECOGNITION VOCABULARY
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BARGAINING BY PERSUASION RATHER THEN ARGUE
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NEGOTIATION
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