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29 Cards in this Set

  • Front
  • Back

The diagnostic process is a strategy that______________ in order to find the root cause of automotive engine performance.

Eliminate known good component

Why are diagnostic steps shape as a funnel?

Top are wide systems and narrow down to possible cause

Why is verifying the problem very important?

To be certain that the problem exist

List and memorize the 7 diagnostic questions you need to ask the customer

Is the check engine light?


What is the temperature outside? Was the engine warm or cold?


How far was the vehicle driven? Does the problem occur in acceleration, starting, or cruise?


Where any dash warning light on?


Is there any recent service or repair done?

List the 8 diagnostic steps:

Verify problem


visual inspection


retrieved DTC


check TSB


check scan tool data


Narrow the fault


Find root and cause


Verify problem and clear DTC

What is the difference between the standard spark tester and and electronic spark tester?

Electronic spark tester take high voltage to jump gap

Why is it important to check the fuel pump pressure?

Fuel pump will cause intermittent drivability problem when weak, clogged line, and restricted fuel filter

Why is it important to check TSB's?

To match the symptoms and the solution to the problem

What must be done if no communication is established to the scan tool?

Check for power and ground to the DLC connector

Why should you check if the monitors have all been run?

DTC is not set if a problem exists when monitor

What is the units displayed on typical data for cycles of misfire data at idle, Park, closed loop?

Misfiring count 0 to 99

What is the units displayed and typical data for MAF sensor at idle, Park, close loop?

Grams per second 3 to 7

What is one technique used in troubleshooting using diagnostic trouble codes when a DTC for a TP sensor indicates an open circuit?

Create an opposite circuit and short the signal to ground

Clearing the trouble codes will also clear ______________.

All the noncontinuous monitor.

What is the most preferred method to clear trouble codes?

Scan tool

Describe two other ways to clear trouble codes without a scan tool:

Disconnect fuse power to the computer


disconnect battery and fusible link power to computer

GM vehicles from 1980 to 1995 allowed fault code retrieval without a scan tool by

Contact terminal A & B to DLC

On Chrysler vehicles how would you retrieve the trouble codes without a scan tool

Cycle ignition key 3 times

What year did the government standardize the shape and pin location of DLC?

1996

All "P" codes with the first two numbers 02 such as P0201 or P0214 are faults related to:

Fuel and air metering injector circuit

How does the PCM monitor the operation of the EGR valve?

It opens the EGR valve and look at the map sensor

What is a snapshot or freeze frame?

Engine related data stored when DTC is set

If there are multiple fault codes which freeze frame data will be stored?

The code that is higher priority

List four of the eight freeze frame data items

Air fuel ratio


ETC, IAT, MAP, MAF, and TP data


Closed loop and open loop


Short term and long term fuel trim

What is the SAE j2534 mandate

Enable independent shop the ability to program PCM

What is the name of the website that has all the links for manufacturers software update, cost, and conditions? Check out this website and determine the average cost of a one day access:

Www.NASTF.org, $10

Why is it important to follow the manufacturer's diagnostic routine?

To find root cause and verify repair

Explain the brake pedal trick and why is it done

To drain voltage to the PCM capacitor

How would you know if a system monitor was run and passed?

Scan tool check for readiness