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16 Cards in this Set
- Front
- Back
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Low turnover rate |
employees stay longer |
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high turnover rate |
employees leave quicker |
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External factors affecting labor supply |
elimination of jobs, baby boomers who were expected to retire continued to work, generation y had more permanent careers (less turnover), economic conditions |
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Internal factors affecting labor supply |
today we have lower turnover rates, if people have a job they want/tend to keep them, upward movement of employees in company, reputation of a business among employees |
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Internal recruiting |
"hired from within" ADV: improves morale, gives manager better assessment, costs less, reduces training costs DIS: promote inbreeding, flow of new ideas diminish, morale problems, political overtones (friendships), gaps in other departments |
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External recruiting |
easiest at entry level ADV: "new blood"/ideas, learn about outside competitors, fresh look, sometimes cheaper, avoids political problems, advertising for company DIS: hard to find good "fit", morale problems, longer for job orientation, lower productivity over short run |
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Job simplification |
time and motion analysis
break down jobs into small components and assess |
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job enlargement |
horizontal job expansion
broadening jobs by adding similar tasks |
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job enrichment |
vertical job expansion
adding different types of tasks |
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job rotation |
alleviate boredom, cross-training |
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reliability |
selection method CONSISTENTLY produces the same results |
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validity |
measures how well the predictor used in selection works
Content validity: overall ability of an applicant to perform job |
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Multiple hurdles strategy |
allows elimination of applicants at any stage of the selection process |
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compensatory strategy |
based on the assumption that a candidates strengths may compensate for weaknesses in other areas |
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structured interviews: little flexibility semi-structured: best, planning but flexible unstructured: not planned in advance |
Direct questioning: yes or no responses Indirect questioning: talk freely Eclectic: combination of both |
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Interview errors |
similarity error: attracted similar people contrast error: several candidates compared to each other Overweighing negative info Race, sex, age bias first impression error halo effect (one good thing) devils horn (bad thing) faulty listening and memory recency errors interviewer domination nonverbal communication
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