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20 Cards in this Set

  • Front
  • Back
marginal employees
those employees who disrupt unit functioning because the quantity or quality of their work consistently meets only minimal standards
refers to employees who are unable to accomplish their work at the expected level as a result of chemical or psychological disease
chemical impairment
impairment resulting from drug or alcohol addiction
involves training or molding of the mind or character to bring about desired behaviors
an undesirable event that follows unacceptable behavior
group norms
group-established standards of expected behavior that are enforced by social pressures
knowing the rule before and aware of the punishment
immediacy (immediate consequences)
disciplines that are immediately administered after rules are broken
immediate and consistent consequences (even if rule is broken over and over)
everyone is treated in the same manner when the rule is broken
Progressive Discipline
system of discipline where the penalties increase upon repeat occurrences
informal reprimand (verbal admonishment)
includes an informal meeting between employee and manager to discuss the broken rule or performance deficiency.
formal reprimand (written admonishment)
if rule breaking recurs after verbal admonishment, the manager again meets with the employee and issues a written warning about the behaviors that must be corrected.
suspension from work
leave of absence from work; may be with or without pay
grievance procedure
a statement of wrongdoing or a procedure to follow when one believes that a wrong has been committed
due process
management must provide union employees with a written statement outlining disciplinary charges, the resulting penalty, and the reasons for the penalty.
burden of proof
the responsibility of the employee without union membership, but is the responsibility of the manager of the employee without union membership
at-will doctrine
permits an employer to terminate employment for any or no reason and the the discretion of the supervisor
just cause
having appropriate rationale for the actions taken.
diversion programs (also called intervention or peer assistance programs)
a voluntary, confidential program for nurses whose practice may be impaired due to chemical dependency or mental illness