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68 Cards in this Set

  • Front
  • Back
optimizing individual processes
A frequent cause of system suboptimization is:
Dr W. Edwards Deming:
lectured in Japan after World War II, was an author of several books in the US, lectured widely in the US, is considered an expert in the quality field
impact the bottom line of the enterprise
Successful Six Sigma projects always:
should not be approved
Proposed Six Sigma projects that are not in some way linked to organizational goals:
Dr. Joseph M. Juran
lectured in Japan after WWII, was author of several books in the US, is considered an expert in the quality field
should not be approved
A project whose definition does not include performance metrics:
identify the customer
An important first step in determining the VOC is:
Quality function deployment is a tool to aid in:
linking customer requirements to product features
0.992
A process produced 1394 units. During this time 11 defects were detected. The rolled throughput yield (RTY) is approximately.
right skewed
The x^2 distribution is:
√2.94 = 1.71
The mean of a Poisson distribution is 2.94. Its standard deviation is:
0.008
Calculate the estimated variance of the population from which the following values have been randomly selected: 2.8, 2.7, 2.6, 2.9, 2.8, 2.8, 2.8
standard deviation uses information from each measurement
An advantage of using standard deviation rather than range for measuring dispersion of a large sample is that:
-0.9
Data are collected in xy pairs and a scatter diagram shows the points are grouped very close to a straight line that tips down on its right hand end. A reasonable value for the coefficient of correlation is:
Any symmetric distribution with mode at the axis of symmetry will have mean=median=mode.
The mean, median, and mode of a distribution have the same value. What can be said about the distribution?
it varies from 0% to 99% inclusive
Approximately what percent of the data values are smaller than the mean?
determine whether the distribution is normal
A normal probability plot is used to
eliminating, simplifying, or reducing non-value added activities
As opposed to earlier emphases, lean manufacturing tends to stress:
False
True or False, Work performed by the payroll department is considered value added activity
reducing the rate for some processes
In the theory of constraints the "subordinate" step refers to:
relationship matrix
A team wants a technique for displaying the connection between various customer needs and various features on a product. They should use:
right-tail test
The average yield from a small batch process has been 83%. A new catalyst is available which is designed to increase average yield by at least 5 percentage points. A sample of 45 batches is run with the new catalyst. The average yield of this sample is 90% and the standard deviation of the sample yields is 2.8%. A hypothesis test with α = 0.05 will be used to determine whether the sample data indicate that the new catalyst does increase the average yield by at least 5 percentage points.

This will be a:
1.645
The average yield from a small batch process has been 83%. A new catalyst is available which is designed to increase average yield by at least 5 percentage points. A sample of 45 batches is run with the new catalyst. The average yield of this sample is 90% and the standard deviation of the sample yields is 2.8%. A hypothesis test with α = 0.05 will be used to determine whether the sample data indicate that the new catalyst does increase the average yield by at least 5 percentage points.

The critical value is:
cause and effect diagrams
A team wants a technique for obtaining a larger number of possible reasons for excess variation in a dimension. They should use:
1.25
The average yield from a small batch process has been 83%. A new catalyst is available which is designed to increase average yield by at least 5 percentage points. A sample of 45 batches is run with the new catalyst. The average yield of this sample is 90% and the standard deviation of the sample yields is 2.8%. A hypothesis test with α = 0.05 will be used to determine whether the sample data indicate that the new catalyst does increase the average yield by at least 5 percentage points.

The test statistic is approximately:
not rejected
The average yield from a small batch process has been 83%. A new catalyst is available which is designed to increase average yield by at least 5 percentage points. A sample of 45 batches is run with the new catalyst. The average yield of this sample is 90% and the standard deviation of the sample yields is 2.8%. A hypothesis test with α = 0.05 will be used to determine whether the sample data indicate that the new catalyst does increase the average yield by at least 5 percentage points.

The null hypothesis should be:
drum
The word "takt" is closest to the theory of constraints word:
storming
The team development stage characterized by expression of individual opinions and ideas often without regard for team objectives is known as:
help a group reach a consensus
Nominal group technique is used to:
going beyond the problem into other problems, failing to cover the entire problem, misunderstanding and disagreement between team members regarding problem boundaries
A Six Sigma project designed to solve a particular problem needs a definition/scope statement to avoid:
the decrease in defect occurrence, the decrease in product cost, the decrease in cycle time
An example of a project metric would be:
reduces set up time: Single-Minute Exchange of Dies
SMED is an acronym for activity that:
a sample statistic is used to estimate a population parameter
A correct statement about the relationship between the terms "parameter" and "statistic" is:
events A and B are not disjoint or mutually exclusive
A and B are events. P(A) = 0.80 and P(B) = 0.90.
15.5, 16, 18
Find the mean, median, and mode of the following data set: 9, 11, 12, 12, 14, 18, 18, 18, 20, 23
1.523
The diameters of 50 randomly selected shafts have a mean of 1.525 and standard deviation of 0.006. Find the 95% lower confidence limit for the population mean.
0.92
In a certain sampling situation, α = 0, β = 0.08. The power of the sampling plan in this case is:
confused correlation with causation
A newspaper article describes a high positive correlation between obesity and orange juice consumption among six year olds. Parents who restrict the use of orange juice for their children have:
reduced cost
A principle advantage of fractional factorial experimental designs is:
confounding of effects
A principle disadvantage of fractional experimental designs is:
repeating an experiment more than once for a given set of predictor variables
In an experimental design context, replication refers to:
5.208
Find the upper control limit for a range chart if n = 4 and the average range is 2.282.
the engineer misused the control chart
An X control chart has been established with control limits of 3.245 and 3.257, n=5. An engineer collects the following sample and plots the average on the control chart:

3.257, 3,256, 3.258, 3.259
a set of problem solving tools which is Russian for Teorija Rezbenija Izobretaltelshih Zadach.
TRIZ is an acronym which refers to:
is resistant to varying environmental conditions
A robust design is one which:
affinity diagram
A team has completed a brainstorming session that has generated a large number of ideas. The team needs to organize these ideas in natural groupings. Which tool is most appropriate?
cause and effect diagram
A team has been asked to reduce the occurrence of a particular defect. They begin by brainstorming all possible causes using a:
activity network diagram
A team wants to make a schedule for a project showing which tasks must be done sequentially and which may be done simultaneously. Which tool is most appropriate?
process decision program chart
A complex system has many potential problems and solutions. These may be illustrated on which of the following?
10, 1, 3
An experiment is conducted by checking the effect that three different pressures have on the surface appearance of a product. Ten items are produced at each of the three pressures. The number of replications, factors, and levels are:
27
A full factorial experiment has three factors. Each factor has three levels. The number of test combinations or runs is:
9.18%
A sample of 100 parts has an average of 188 and standard deviation of 6. Assume the population is normally distributed.

What percent of population falls below the lower specification limits?
0.56
A sample of 100 parts has an average of 188 and standard deviation of 6. Assume the population is normally distributed.

Find Cp
0.44
A sample of 100 parts has an average of 188 and standard deviation of 6. Assume the population is normally distributed.

Find Cpk
0.75
Find the least squares regression equation of the type y = mx + b or y = b0 + b1x:

x 6 8 10
y 1 3 4

Find the value of m or b1.
; b0 = Y-b1 X = (8/3)-(0.75 x 8) = -3.33
Find the least squares regression equation of the type y = mx + b or y = b0 + b1x:

x 6 8 10
y 1 3 4

Find the value of b or b0.
20
Run # A B Responses
1 subtraction subtraction 20
2 subtraction addition 30
3 addition subtraction 40
4 addition addition 50

Calculate the main effect of factor A
A+ and B+
Run # A B Responses
1 subtraction subtraction 20
2 subtraction addition 30
3 addition subtraction 40
4 addition addition 50

If is is desirable to maximize the response R, the following levels should be used:
u
Number of scratches 6 5 7 5 6
Sample size 120 110 111 129 110

The appropriate control chart to use is:
XmR
The temperature in a storage location is logged once every 30 minutes. The control chart that is appropriate for displaying these values is:
np
A control chart is to be used to display the number of non-conducting diodes in a box of 1000. The appropriate control chart to use is:
The eight differences are 0.3, 0.1, -0.1, 0.4, 0.5, 0.1, 0.5, and 0.5 and their average is 0.2875
A team is asked to determine whether printer #2 prints typical company documents faster than printer #1. The team decides to use the paired t hypothesis test. They select eight documents and print each on each printer, assuming that the differences are normally distributed. The results:

Document # Ptr #1 Ptr 2#
1 4.2 3.9
2 5.6 5.5
3 2.8 2.9
4 7.1 6.7
5 11.5 11
6 8.2 8.1
7 12.3 11.8
8 13.5 13

Find the average difference
The standard deviation of the sample listed is 0.2295
A team is asked to determine whether printer #2 prints typical company documents faster than printer #1. The team decides to use the paired t hypothesis test. They select eight documents and print each on each printer, assuming that the differences are normally distributed. The results:

Document # Ptr #1 Ptr 2#
1 4.2 3.9
2 5.6 5.5
3 2.8 2.9
4 7.1 6.7
5 11.5 11
6 8.2 8.1
7 12.3 11.8
8 13.5 13

Find Sd.
right tail; the average value for printer #1 exceeds the average value for printer #2
A team is asked to determine whether printer #2 prints typical company documents faster than printer #1. The team decides to use the paired t hypothesis test. They select eight documents and print each on each printer, assuming that the differences are normally distributed. The results:

Document # Ptr #1 Ptr 2#
1 4.2 3.9
2 5.6 5.5
3 2.8 2.9
4 7.1 6.7
5 11.5 11
6 8.2 8.1
7 12.3 11.8
8 13.5 13

Is this a left-tail, right tail or two tail test?
1.895; Use the seventh row
A team is asked to determine whether printer #2 prints typical company documents faster than printer #1. The team decides to use the paired t hypothesis test. They select eight documents and print each on each printer, assuming that the differences are normally distributed. The results:

Document # Ptr #1 Ptr 2#
1 4.2 3.9
2 5.6 5.5
3 2.8 2.9
4 7.1 6.7
5 11.5 11
6 8.2 8.1
7 12.3 11.8
8 13.5 13

If α = 0.5, what is the critical value?
d÷sd/√n

0.2895 ÷ 0.2295/ √8 = 3.57
A team is asked to determine whether printer #2 prints typical company documents faster than printer #1. The team decides to use the paired t hypothesis test. They select eight documents and print each on each printer, assuming that the differences are normally distributed. The results:

Document # Ptr #1 Ptr 2#
1 4.2 3.9
2 5.6 5.5
3 2.8 2.9
4 7.1 6.7
5 11.5 11
6 8.2 8.1
7 12.3 11.8
8 13.5 13

What is the value of the test statistic?
it is time to recalculate the control limits
An X-R chart is used to monitor process. One week ago a new type of raw material was introduced, and since that time 60 points have been plotted on the X chart. All are in the middle third of the chart. The corresponding 60 points on the R chart are all below the average range. This indicated that
the variation in measurements obtained by different people using the same measurement device
In gage R&R studies, reproducibility refers to: