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199 Cards in this Set

  • Front
  • Back
An agreement by a doctor or provider to be
paid directly from Medicare and accept the
payment amount Medicare approves for the
service is called:
Assignment
A primary prevention service to reduce the
incidence of HIV/AIDS within a community
would be:
Public service announcements that
provide information on how HIV
can be transmitted
When is a certificate of medical necessity
needed under Medicare Parts A and B?
When ordering oxygen equipment
and supplies
An example of a secondary prevention
service related to hypertension would be:
Blood pressure screenings to identify
people with hypertension
If a case manager suspects a colleague is
intoxicated at work, all of the following actions
would be appropriate except:
Verifying the colleague is impaired
All of the following are mainstay therapeutic
approaches for patients with moderate-tosevere
chronic pain, EXCEPT:
Deep brain stimulation (DBS)
In the Case Management Certification Code
of Professional Conduct, a process that promotes
beneficence, justice, and autonomy
for clients is known as:
Advocacy
Establishing reinsurance dollar
Amounts represent purposes or
goals of case management
(T or F)
F
What factors
can complicate transitions of care?
An abrupt transition
Communication breakdown
Unrealistic expectations from the
patient's family
Case management is considered to have its
roots in:
Public health nursing
Health assessment screening tools are
intended to measure a patient's:
Perceived health status
The date of accident or injury on a claim is
often abbreviated as:
DOI
A 37-year-old carpenter is unable to return
to his previous job and continues to fail in
following through with potential job leads
provided by his counselor. At this point the
case manager would:
Assess the client's job readiness
A patient usually reaches MMI when:
All of the healing benefits possible
from medical treatment have been
achieved
Outcomes in case management reporting
are used to:
Measure patient satisfaction, quality
of care, and cost savings
In the past fee-for-service environment,
health care services were:
Reactive-oriented, based on illness
or injury needs
The responsibility to develop an exposure
control plan under OSHA's Bloodborne
Pathogen Regulations in the hospital is that
of:
The risk management department
Components of medical care coordination
include all of the following :
Minimizing the recovery period
while promoting medical stability
Establishing a case management
treatment plan
Identifying physician specialists for
post-acute care
Under the American with Disabilities Act
(ADA), being disabled is partially defined as
Anyone having a physical, mental,
or emotional impairment that substantially
limits major life activities
The most important identified need of the
family of a traumatic brain injury (TBI)
patient in the initial acute phase following
injury would be:
Consistent, clear updates in information
regarding potential behavioral
patterns
Discrimination against persons with disabilities
is disallowed under:
Title I of the ADA
Ergonomics is intended to:
Adapt the work environment to
meet the wellness needs of the
employee
The rehabilitation case manager is successful
when:
A meaningful lifestyle has been
achieved by the patient
The ADA requires an accessible path of at
least ____ alongside a public telephone.
48 ft
In no-fault auto liability claims, individuals
recover damages from:
Their own no-fault insurance,
regardless of who was at fault
According to OSHA standards, medical
records of an employee must include any
Hepatitis B vaccination status, exam, testing,
follow-up results, and:
A copy of the physician's written
opinion
A patient is being discharged from the
hospital following a colon resection
with a left colostomy. The case manager
knows that the patient understands the
discharge teaching about care of her
colostomy when she says:
My stoma should be red and
slightly raised.
The party responsible for tracking and
monitoring re-employment of an injured
employee under workers' compensation
is the:
Workers' compensation carrier
When an injured employee is receiving
workers' compensation benefits, health
insurance benefits are:
Secondary to workers' compensation
Benefits
Under federal law, workers' compensation
benefits are:
Treated as nontaxable income
Clinical pathways represent a benchmark
of care charted on an axis that includes:
Time on one axis and specific
interventions on the other axis
A mother of an adolescent with diabetes
calls the diabetes case manager to seek
assistance for her son, who has missed
school due to sluggishness and oversleeping.
During the conversation, the mother
informs the case manager that her son is
not sticking to the diet and has had high
sugar levels over the past week. The case
manager uses what skill(s) to address this
problem of nonadherence?
Conflict resolution and problem
solving
Which governing agency regulates drugs
used in homeopathy?
Food and Drug Administration
In the case management model, enabling
families means to:
Create opportunities for the family
to become more competent and independent
in meeting their needs
To avoid stress or burnout, case managers
generally need to see themselves as:
Successful in helping clients
achieve progress
It is important for the case manager to
Determine and utilize:
The maximum allowable care for
a client
Who is appointed by the Court to speak
for the abused child?
The certified life care planner
EAHCA is federal legislation pertaining to:
The distribution of Medicaid
funding state-by-state
A 33-year-old man is transported unconscious
to the emergency department, and
it is determined that imminent surgery
is needed. Since informed consent must
be obtained from his next of kin, the
sequence in which the next of kin would
be asked for the consent would be:
Parent, spouse, adult child, sibling
SSDI payments are meant to:
Replace part of earnings lost
because of an impairment that prevents
an individual from working
The Family and Medical Leave Act of 1993
is enforced by:
The Social Security Administration
The approach used for case management
is a:
Evidence-based medicine
Approach
The case manager facilitates outcomes by:
Being a coordinator, a collaborator,
an educator, and an advocate
In a stated contract form used by the
provider delivering services, it is implied
that:
The provider will be paid for
services rendered
A way to enhance the working relationship
between the case manager and the
physician is to:
Assure the physician that findings,
concerns, and suggestions will be
presented for review
Life care plans are based upon:
A comprehensive analysis of the
client's medical needs during his
or her lifetime, including physical,
mental and socio-economic
challenges
Under the Patient Protection and Affordable
Care Act (ACA), the Medical Loss Ratio
Rule (80/20 rule) dictates that insurers in
the individual and small group markets
must:
Spend at least 80% of the premiums
received on health care
services and activities to improve
health care quality
Subrogation is defined as:
The legal process by which an
insurance company seeks from a
third party, who has caused a loss,
recovery of the amount paid to the
policyholder
For each episode of illness, a skilled
nursing facility is covered under Part A of
Medicare for:
Skilled nursing services delivered
to the patient
Managed care organizations have case
management programs that triage
patients for appropriate care. The first step
in this process is the:
Identification of high-risk/high
cost cases
The following are viewed as important
members of the care coordination
team and an active part of the ongoing
decision-making process:
All members of the interprofessional
Team
A coordination-of-benefits provision
is included in group medical insurance
policies to:
Allow costs to be shared between
two health care policies
A 45-year-old patient has a permanent
colostomy. Which of the following foods
should he avoid?
Corn beef and cabbage and boiled
potatoes
Facility-based case management has its
roots in:
Episodic case management
Sub-standard risk is defined as:
An individual who, because of
health history or physical limitations,
does not meet the qualifications
of a standard risk
The Health Insurance Portability and Accountability
Act (HIPAA) provides:
Capability for an employee to
move to a new employer health
plan without denial or exclusion
of benefits if there is no break in
group health coverage exceeding
62 days
Under the Health Information Technology
for Economic and Clinical Health (HITECH)
Act of 2009, providers electing not to participate
in "meaningful use" of electronic
health records would see reductions in
payments from Medicare starting in:
2015
Under the Americans with Disabilities
Act, the employer may defend a charge of
disability discrimination on the basis that
an individual's disability:
Poses a significant risk to the
health and safety of others
Prior to performing an assessment of the
patient, the case manager must obtain
authorization from:
The patient
The case manager of a patient diagnosed
with amyotrophic lateral sclerosis needs
to understand that the patient will likely
experience the following symptoms during
his/her disease process:
Muscular weakness, atrophy, spasticity
and hyper-reflexia
Overutilization is defined as:
A pattern or practice of overusing
or overprescribing medical
services
Benchmarking is a process of:
Determining the measurement
of cost savings, quality and
satisfaction
The primary reason to conduct a job
analysis is to:
Identify specific work activities
necessary to perform the job
An 8-week-old infant has been diagnosed
with gastroesophageal reflux. The home
care case manager is teaching the infant's
mother to care for the infant at home.
Which of the following statements by the
case manager is appropriate regarding the
infant's home care?
Play activities should be carried
out before, instead of after,
feedings.
One reason substance abuse in clients
with disabilities is ignored is that:
When the abuse pre-dates the disability,
it is not part of the current
treatment plan
Gainful employment under workers'
compensation is determined by:
The injured worker's past work
History
According to the CCMC's Case Management
Body of Knowledge (CMBOK), "care
coordination" falls under which of the
following phases of the case management
process?
Implementing
Death benefits provide:
Payment to beneficiaries upon the
policyholder's death
Viatical settlements provide:
Accelerated death benefits that
can be used by the life insurance
policy holder prior to his/her death
Discharge teaching for a patient with
congestive heart failure should include
instruction to call the physician if the
patient notices a 2-lb weight gain in a 24-
hour period, which may indicate:
Decreasing cardiac output
The design or modification of the workplace
to match human characteristics and
capabilities is called:
Ergonomics
Guardianship falls into two basic categories:
Guardianship of person and guardianship
of trust
Dysphagia implies difficulty:
Swallowing
Professional liability coverage written on
an occurrence basis applies to
Incidents that occur during the
policy period, regardless of when
they are filed
A 30-year-old patient has just been
treated in the ED for bruises and abrasions
to her face and a broken arm from domestic
violence. The ED case manager assesses
the patient as being very anxious, fearful,
bewildered, and feeling helpless as she
states. I don't know what to do, I'm afraid
to go home. The best response by the case
manager would be:
Let's talk about people and
resources available to you so that
you don't have to go home.
The ultimate goal of a comprehensive
rehabilitation program is to:
Reduce the physical, emotional,
and economic effects of a disability
on the injured or ill individual
A facility utilized to provide short-term
rehabilitation for a patient requiring
hospital discharge, but too weak to care
for himself/herself is:
A sub-acute care facility
The hospital case manager's first responsibility
is to:
Uphold ethical practices to protect
the patient's autonomy and
self-determination
A 16-year-old client with anorexia
nervosa is on an inpatient psychiatric
unit. She has a fear of gaining weight and
is refusing to eat sufficient amounts to
maintain body weight for her age, height,
and stature. To assist with the problem of
powerlessness, the case manager uses the
following strategy:
Establish a structured environment
with routine tasks and activities,
and serve meals at the same time
each day
The case management activity which
could most likely result in liability for the
case manager is:
Determining the level of appropriate
medical care
A proactive case manager can best ensure
that a patient who has been newly
diagnosed with a chronic illness receives
timely intervention through all of the
following except:
Developing a life care plan
In case management, cost savings are
only claimed when the:
Case manager is directly responsible
for coordinating the savings
When planning care for the passive-aggressive
patient in a rehabilitation facility,
the case manager includes the following
goal:
Encourage the patient to express
anger by using I messages, such as
I was angry when ... etc.
The Dictionary of Occupational Titles is
used primarily to assist in identifying a
worker's:
Skills
Prolonged use of antimicrobials is known
to cause:
Drug resistance
Autonomic dysreflexia is exhibited by:
A pounding headache, diaphoresis,
and bradycardia
utonomic dysreflexia generally presents
in the spinal cord injured patient with a
spinal cord lesion at:
T6 or above
The successful treatment of back pain will
be determined largely by:
The length of time the patient is
Disabled
The Family and Medical Leave Act of 1993
allows for:
Unpaid leave for up to 12 weeks
for eligible employees
The case manager is assessing a patient
treated for depression with a monoamine
oxidase (MAO) antidepressant. The most
serious side effect associated with this
antidepressant and the ingestion of
tyramine in aged foods may be:
Hypertensive crisis
Clinical pathways based on case management
plans were developed to:
Show specific interventions that
should occur in a stated time
frame
A common psychological disorder in older
clients often misdiagnosed as dementia,
actually is:
Depression
The ethical principle of autonomy states
that the case manager should:
Respect the wishes of the patient
The most important consideration when
measuring the success of medical case
management efforts is:
Medical stabilization and decrease
in funds spent for medical care
The Patient Protection and Affordable Care
Act (ACA) mandates all of the following
except:
Vital settlements will be
Eliminated
A community health case manager has
coordinated a special preschool program
for a 4-year-old child with Down's
syndrome. The case manager's primary
goal is to:
Facilitate optimal development of
the child
The most critical variable in the success of
case management is the:
Skill of the case manager
The 80/20 rule in the Patient Protection
and Affordable Care Act (ACA) is also
known as the:
Medical Loss Ratio rule
Carpal tunnel syndrome refers to a specific
pattern of numbness, pain and:
Paresthesia
Case closure for a patient with a workers'
compensation injury is determined when:
The client has reached maximum
medical improvement
The case manager's primary responsibility
is to:
The patient/client
Medicaid can be provided on a case-bycasebasis, without considering income oreligibility rules, under the:
Rehabilitation Act of 1973
One of ERISA's responsibilities is to:
Oversee pension plans
Apparent or suspected drug and chemicalabuse in the workplace should beaddressed initially by the:
Employer
A 55-year-old man recently diagnosedwith hypertension is prescribed a lowsodium diet by his physician. When asked,What does salt have to do with highblood pressure?, the case manager's bestresponse would be:
Large amounts of salt in yourdiet can cause you to retainfluid, which increases your bloodpressure.
Quality of life issues in hospice care shouldinclude pain management treatmentplans because:
Pain can affect all dimensions of apatient's quality of life
The case manager in the best positionto identify a treatment plan for a newlydiagnosed pediatric patient with asthmawho has been hospitalized is the:
Acute care-based case manager
A managed care organization's primarygoal is to:
Enhance the quality of care of itsmembers though a coordinatednetwork
Section 502 of the Rehabilitation Actpertains to:
Governance and accessibility lawswritten by the ATBCB
Epilepsy developed subsequent to atraumatic brain injury:
Can slow or reverse the recoveryProcess
Discharge recommendations for aparaplegic should include consideration ofthe following environmental factor:
Temperature
Re-employment assessments are useful inworkers' compensation claims when:
The patient is medically stable and
able to return to work
Pregnant women with diabetes often
have problems related to the effectiveness
of insulin in controlling their glucose
levels during their second-trimester of
pregnancy. The high risk pregnancy case
manager teaches the client that this is
due to:
Increased human placental lactogen
Levels
Among the most effective aversion therapies
for alcoholism is:
Behavioral modification
Functional capacity evaluations can be
used to measure:
Antabuse
The stated objectives for pain management
programs are to:
Reduce and/or terminate drug
Therapy
According to the World Health Organization
definition, the disadvantage a given
individual faces subsequent to impairment
or disability, which limits fulfillment
of roles normal for that individual, is
defined as:
A handicap
The mentally ill patient on a medication
regimen has her blood drawn every two
weeks to check her lithium levels. Lithium
toxicity will be indicated in a blood
lithium level greater than:
2.2
Return-to-employment in workers' compensation
is most often hampered by the
patient's own:
Behavioral issues
Retrograde amnesia refers to:
The period of memory loss prior
to the onset of the injury
A 6-month-old infant has developmental
delays, with a weight below the 5th
percentile when plotted on a growth
chart. A diagnosis of failure-to-thrive is
made. What behaviors might indicate the
possibility of maternal deprivation?
Uncomforted by touch, refuses
Bottle
Right hemisphere CVA is associated with
the following deficit(s):
Spatial deficits and impulsivity
The failure to recognize familiar symbols
is defined as:
Agnosia
A disorder in which the muscles of speech
are weak and speech sounds are slurred,
but comprehension is intact is:
Dysarthric speech
Immediately after reaching maximum
medical improvement (MMI), the client
with a workers' compensation injury
should receive:
A notice of job reinstatement
A 19-year-old patient has sustained a C-7
fracture, which resulted in his spinal cord
being partially transected. By 2-weeks
post injury, his neck has been surgically
stabilized, and he has been transferred
from the intensive care unit. A potential
life-threatening potential complication is:
Autonomic dysreflexia
Disability insurance payments can still be
collected along with workers' compensation
wage losses when the:
Disability insurance is long-term
Disability
A complete spinal cord lesion is described
as an:
Injury with no preservation of
voluntary motor function and
sensation below the level of the
injury
Resource management/stewardship
includes all but which of the following?
Identification of treatment goals
upon hospital admission
The clinic physician recommends an immediate hospital admission for a patient with a severe leg ulcer. The patient informs the clinic case manager that, It's not so easy for me to just go right to thehospital like that. Which approach by thecase manager would be best?
Explore with the patient her perceptions of why she is unable to go to the hospital
The purpose of a therapeutic cushion for a patient confined to a wheelchair is to:
Prevent pressure ischemic ulcers
Transitions of care does not include:
Transition from the home to the doctor's office
Body image is a component of whichaspect of self-concept?
Self-esteem
The major hallmark of restrictive lungdisease is:
Narrowing of airways
Managed care case managers may be involvedin all of the following roles except:
Formulary decision-making
Educational services should be consideredin a workers' compensation plan of carefor a permanently disabled individualwho is not gainfully employed when:
The disabled person does not havetransferable skills that can lead togainful employment
The major program designed to assistdisabled individuals with acquiring vocationalcompetency is:
The state/federal vocational rehabilitationsystem
When providing dietary teaching to an
individual who has type 2 diabetes, the
diabetes case manager reinforces the importance
of consuming the recommended
daily allowance of which of the following electrolytes
magnesium
The key to determining the benefits of architectural
barrier removal would include
which of the following considerations?
Functional use
External case managers may expect referrals
from all of the insurance benefit areas
except which of the following?
Life insurance companies
The concept of the interdisciplinary team
in rehabilitation is a requirement by which
of the following organizations?
Joint Commission
A 79-year-old patient with Alzheimer's
disease in a long-term care (LTC) facility
is exhibiting significant memory impairment,
extremely impaired judgment in
social situations, and agitation when
placed in a new situation or around
unfamiliar people. The LTC case manager
should include which strategy in the
patient's care plan?
Maintain routines and usual structure,
and adhere to schedules
The benefits of using a transdisciplinary
model of care delivery include which of
the following?
Holistic care of the patient
The practice of external nursing case
management differs from that of facility based
nursing case management in which
way?
Hands-on bioassessment through
the nursing process may be part of
the facility-based case manager's
responsibilities but is not typically
conducted by the external case
manager
Which of the following areas of concern
is not significant to the case manager in
formulating an initial rehabilitation plan
of care for the patient?
The patient's educational
Background
Which health screening tool is often used
when assessing the alcoholic patient?
BASIS
When educating a patient whose condition
is complicated by metabolic alkalosis,
the case manager should:
Explain that the patient should
guard against activities that would
cause hyperventilation
Care plan goals for the oncology patient
may include all but which of the following?
Limiting discussion about end-of life
issues
Medicare is a:
Federally-funded program which
provides hospital and medical
insurance to those 65 and older, as
well as some disabled individuals
A psychotic client who believes that he is
Godlike and rules the universe is experiencing
which type of delusion?
Grandiose
Reasonable and customary charges refer
to:
Health care fees consistent with
average rates or charges for
similar services in a specific geographic
area
An outcome captured by the emergency
department case manager when coordinating
community-based services for
a patient who frequents the Emergency
Department is:
Decrease in the number of visits
to the ED
A patient diagnosed with bipolar disorder
continues to be hyperactive and to lose
weight. Which of the following nutritional
interventions would be most therapeutic
for him at this time?
Small, frequent feedings of foods
that can be carried
Workers' compensation is a:
State-governed, no-fault insurance
System
A long-term goal for the case manager
in planning care for a depressed, suicidal
patient would be to:
Assist him to develop more effective
coping mechanisms
Which of the following outcomes could be
considered a hard savings outcome of case
management?
Reduction in the amount of
monthly diabetes supplies
Depression is a:
Common complication among
patients with multiple sclerosis
Common attributes of risk management
and quality improvement include all but
which of the following?
Both are based upon clinical
guidelines
Under the own occupation (own occ) rule
in disability insurance, a person can:
File a claim of wage-loss disability
based on an inability to perform
any one aspect of the person's job
The predominant symptoms of depression
include all but the following:
Persistent frightening thoughts
and memories
Primary prevention is described as:
Interventions for people who are
at high risk for a specific disease
Patients who may be identified for case
management interventions include all
but:
The child with asthma who is
stable on medication
The case manager who manages the
patient with a dual diagnosis of depression
and PTSD needs to:
Be vigilant of the comorbid
depression and the likelihood that
the depression will cause a greater
barrier in self-care strategies
The most important goal for a case
manager to achieve when working with
an autistic adolescent is:
To establish trust with the
adolescent
Clinical guidelines are tools designed to:
Assist clinicians and patients
alike to make decisions about appropriate
health care for specific
conditions
The following medications were noted by
a case manager performing medication
reconciliation of the client's home medication
profile. Which medication would
most likely potentiate digitalis toxicity?
Thyroid agents
Ethical principles are:
Guidelines for members of the
care coordination team to refer to
in daily practice
Which of the following is not a complication
from a stroke?
Proteinuria
Clinical manifestations seen in left-sided
rather than in right-sided heart failure
are:
Decreased peripheral perfusion
and rales
Elements of a Patient Centered Medical
Home (PCMH) include all of the following
except:
Individualized variances in practice
Parameters
Hematotympanum and otorrhea are associated
with which of the following head
injuries?
Basilar skull fracture
A patient with a C-4 injury has been
stabilized and is ready for discharge. Because
this patient is at risk for autonomic
dysreflexia, he and his family should be
instructed to assess for:
Headache and facial flushing
Three essential elements of an Accountable
Care Organization include all but the
following:
Primary care physicians to serve
as gatekeepers of medical services
An example of lifestyle drugs that can
be important to a patient's health but
excluded or placed on a higher tier in
insurance company formularies includes:
Weight loss drugs
An example of durable medical equipment
(DME) for the home typically
covered by DME benefits of health insurance
carriers includes all of the following
categories except:
Contraceptive and hormonal supplies,
such as condoms, cervical
rings and pregnancy tests
A patient takes warfarin orally, 15 mg
daily. A monitoring lab value to evaluate
the medication's effectiveness is the:
Prothrombin time (PT)
Algorithms are defined as:
Systematic procedures that follow
a logical progression based on additional
information or a patient's
response to an intervention to
reach a solution for a specific
problem
A patient with fibromyalgia syndrome
(FMS) is characterized by the following
symptoms:
Generalized pain, musculoskeletal
tenderness, fatigue and morning
stiffness
Pain in the fibromyalgia patient is most
commonly associated with:
Tender points in the sub-occipital
area of the neck, shoulder, chest
wall, elbows, knees, hips, and
back
Which of the following statements is not
a regular component of the Medicare
Prescription Drug Improvement and
Modernization Act (MMA) of 2003?
Prescription Drug Plans (PDP) are
run by state exchanges financed
by tax revenues
Modeling is a basic tool in pharmacoeconomics
that can be used to:
Draw conclusions or make predictions
in a pharmacoeconomic
analysis
In the initial contact phase, a disability
management case manager will make
contact with:
The client, the plaintiff attorney (if
any), and the claims adjuster
Which of the following statements about
TRICARE is incorrect?
Medicaid-eligible TRICARE
beneficiaries have open access to
Medicaid formularies
One resource used by the vocational
specialist to complete a Transferable Skills
Analysis is the:
Dictionary of Occupational Titles
Ethical principles in case management
include all of the following except:
Quality
The elements of professional negligence
that must be proven before case management
malpractice can exist include all but
the following:
Perceived harm
Risk management focuses on:
Loss prevention of adverse patient
outcomes
One way to optimize outcomes in disease
management is to:
Target high-cost, high-risk individuals
at the earliest stage possible
to minimize treatment costs
and maximize quality
Which of the following is not a consequence
of poor transitions of care?
Cultural barriers and beliefs
A well-written cost-benefit analysis by
the case manager will show:
Cost effectiveness of the equipment
or services to the plan of
care
Variance tracking is most effective when
the case manager is allowed to:
Systematically identify and document
who (by category) caused
the variance
Utilization management focuses on:
Use of prior authorization and
concurrent review to evaluate
medical necessity
Which statement about the advantages
and disadvantages of switching to a
managed care plan for Part C of Medicare
is true?
Patients may not be able to maintain
their current provider
A paraplegic can be assisted to a standing
position with:
A standing board
The following key principles for promoting
population health include all of the
following except:
A heterogeneous view to aggregate
patient characteristics and
societal influences
The Patient Protection and Affordable Care
Act (ACA) requires individuals who are
not enrolled in a public health program or
commercial insurance to purchase health
insurance. Provisions to assist individuals
in finding affordable health insurance
include:
Establishing state-based
Exchanges
The Patient Protection and Affordable Care
Act (ACA) describes an Accountable Care
Organization (ACO) as:
A group of providers working
together to be accountable for a
defined population using measurable
outcomes
The goal of a root cause analysis is to:
Identify the adverse event, find
out what lead up to its occurrence,
and what can be done to prevent it
from recurring
Root cause analyses have the following
characteristic:
The review is singular and linear
in nature in order to identify the
individual or system process causing
the adverse event