Capstone Mod 1

Front 1

Each society forms a set of rules that establishes the boundaries of generally accepted behavior. These rules are often expressed in statements about how people should behave, and they fit together to form the ____ by which a society lives.

Back 1

moral code

Front 2

A set of beliefs about right and wrong behavior within a society is called ____.

Back 2

ethics

Front 3

Arthur Andersen, once a major international accounting firm, was indicted for obstruction of justice, lost its auditing license, and eventually closed its U.S. offices based on the actions of a few employees even though they were performing in a manner contrary to corporate policy and their employer’s directions. This is an example of the principle called respondeat superior or ____.

Back 3

“let the master answer.”

Front 4

In 2007, ____ of all software in circulation worldwide was pirated.

Back 4

around 38%

Front 5

____ had one of the highest software piracy rates in 2007.

Back 5

Armenia

Front 6

Habits that incline people to do what is acceptable are called ____.

Back 6

virtues

Front 7

____ describes standards or codes of behavior expected of an individual by a group (nation, organization, profession) to which an individual belongs.

Back 7

ethics

Front 8

____ is a system of rules that tells us what we can and cannot do.

Back 8

Laws

Front 9

____ hired private investigators to identify members of its board of directors who were responsible for leaking confidential company information to the press.

Back 9

Hewlett-Packard

Front 10

Someone who stands to gain or lose, depending on how a situation is resolved is called a(n) ____.

Back 10

stakeholder

Front 11

Companies that develop and maintain strong employee relations ____.

Back 11

suffer lower turnover rates

Front 12

A judge found ____ guilty of not providing timely on-site technical support that customers were entitled to and, as a result, lost its place as the world’s largest computer manufacturer.

Back 12

Dell

Front 13

The Department of Justice established sentencing guidelines that suggest more ____ treatment for convicted executives if their companies have ethics programs.

Back 13

lenient

Front 14

One characteristic of an organization that has a successful ethics program is that ____.

Back 14

employees are rewarded for ethical behavior.

Front 15

A rapid increase in the appointment of corporate ethics officers typically follows ____.

Back 15

the revelation of a major business scandal.

Front 16

In a for-profit organization, it is the primary objective of the ____ to oversee the organization’s business activities and management for the benefit of shareholders, employees, customers, suppliers, and the community.

Back 16

Board of Directors

Front 17

While nearly half of all employees surveyed saw some form of ethical misconduct in 2007, less than ____ of those employees reported the misconduct to management.

Back 17

60%

Front 18

In a(n) ____, an organization reviews how well it is meeting its ethical and social responsibility goals, and communications its new goals for the upcoming year.

Back 18

social audit

Front 19

Ethical conduct criteria that could be used in an employee’s performance evaluation includes ____.

Back 19

the employee’s overall contribution to moving the business ahead

Front 20

____ is a likely cause of employees feeling “No one will ever know the difference, and if they do, so what?”

Back 20

Management setting and holding people accountable to meet “stretch” goals, quotas, and budgets

Front 21

The step in the five-step decision-making process during which the decision maker(s) consider laws, guidelines, policies, and principles that might apply to the decision is the ____ step.

Back 21

evaluate and choose alternative

Front 22

The step of the five-step decision process during which those who will be affected by the decision are identified is the ____ step.

Back 22

develop problem statement

Front 23

Part of developing a good problem statement includes ____.

Back 23

determining who is directly affected by the problem

Front 24

An approach to ethical decision making that is based on a vision of society as a community whose members work together to achieve a common set of values and goals is the ____ approach.

Back 24

common good

Front 25

An approach to ethical decision making that states you should choose the action or policy that has the best overall consequences for all people who are directly or indirectly affected is the ____ approach.

Back 25

utilitarian