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25 Cards in this Set

  • Front
  • Back
A loosely formed and highly informal collection of individuals
The desire of the members of a group to remain part of the group
Command group
A formal group created by the organization, consisting of a manager and his or her subordinates.
A group of people who are brought together from the organization to deal most often with problems that arise on a regular basis.
Cross-functional team
A version of the special-purpose team, the cross-functional team ususally consists of members of different departments from the same hierarchical levels working together to ensure that widespread views are shared and more diversity is included in the decision making and acceptance and implementation processes.
The quality or characteristic that sets something apart from other, similar items.
Formal group
A group created by management and charged with carrying out specific tasks to help the organization fulfill its objectives.
Any collection of two or more people who share a common goal or purpose, who work together, and who share an awareness of the common goals and work.
Group dynamics
The interactions within a group that characterize the group.
The sameness of individuals.
Horizontal team
A group of employees brought together from the same hierarchical level but representing different areas of expertise.
Informal group
A group created by the employees themselves rather than by the organization.
Interest group
An informal association of people formed because of common concerns or needs.
Standards of behavior that apply in specific situations. Norms define the boundaries of acceptable behaviors.
The physical closeness of people to each other in any particular setting.
Quality circle
Small groups of employees meeting on a regular basis within an organization to discuss and develope management issues and procedures.
The task each member of a group or team is expected to perform.
Self-managing team
A group of employees who work together on a day-to-day basis to produce an entire product (or a major identifiable component) and carry out various managerial tasks related to their jobs.
The relative importance of individuals within a group; the position in which others in a group place each member.
A state that exists only when 1 + 1 = 2 + (more than the sum); the whole purpose for using team effort.
Task force
A temporary formal group created by management to solve a particular problem within a limited time period.
A group of two or more people who interact and coordinate their work with each other to accomplish a common objective.
Team building
The processes intentionally undertaken by management to strengthen the members of a work unit so that they work together toward a common goal.
Vertical team
A group of employees at different hierarchical levels and their manager who function within the organization's formal chain of command.
Work team
A form of task force or group formed primarily to help organizations deal with problems involving rapid growth or the need for increased organizational flexibility.