Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
38 Cards in this Set
- Front
- Back
|
What are the 3 E's? |
Exceptional Food, Excellent Service, Extraordinary People |
|
|
What are the steps of service? |
1.Greet guest in 1 min (sugg. casa rita, guac and pescado del dis) Chips within 1 min
2. Deliver drinks in 2 min
3. Guac or apps w/in 6 min
4. Entrees w/in 10 min at lunch/12 dinner
Check back 2 min
Present dessert tray
Dessert and/or coffee within 4 min
Deliver check and prebus
Return for payment within 1 min
Return payment 1 min |
|
|
What 3 items must be suggested to each table? |
Top shelf guac Casa Rita Pescado Del Dia |
|
|
What are the 3 C's? |
Communicate Consolidate Circulate |
|
|
Condiments |
10 packs of pink on left rear of caddy 10 packs of blue on right rear 20 packs of sugar-logo up in front |
|
|
What do you do when there is a problem? |
Apologize Act Inform |
|
|
What are the bottled water choices/how are they presented? |
Fiji-cooling sleeve and chilled highball class San Pellegrino-wine glass |
|
|
What is in the Top shelf Guac? |
Tomatoes, cilantro, jalepenos, onions, and secret spices |
|
|
Tortilla Soup |
Not vegetarian even w/out chx.
|
|
|
Mexican Apple Pie |
Apple pie-cinnamon ice cream, 2 oz of brandy butter. Test w/ ice cube |
|
|
Mexican Brownie |
Smash a hole in brownie, vanilla ice cream, brandy butter |
|
|
What do you do when a guest has food allergies? |
Tell the guest you will have a manager visit the table. Do NOT handle allergy questions |
|
|
Al Carbon |
Grilled fajita meat |
|
|
Botanas |
Sampler |
|
|
Bistec |
Steak |
|
|
Asada |
Style of cooking, fajita beef on the grill served as steak not strips |
|
|
Ensaladas |
Salads |
|
|
Camarones |
Shrimp |
|
|
Cangrejo |
Crab |
|
|
Carnitas |
Pork pieces |
|
|
Chilaquiles |
Mexican casserole |
|
|
Chilis |
Hot and spicy peppers |
|
|
Chorizo |
Mexican pork sausage |
|
|
Del Mar |
From the sea |
|
|
Escondidos |
Hidden |
|
|
Espinaca |
Spinach |
|
|
Hongo (on-go) |
Mushrooms |
|
|
Huevos |
Eggs |
|
|
Jicama |
Similar to a potato, but crisp like a water chestnut |
|
|
Migas |
Cooked tortilla pieces |
|
|
Mole |
Sweet spicy chocolate sauce |
|
|
Pasilla |
"Little raisin" dried pepper |
|
|
Poblano |
like a green pepper but sometimes hotter |
|
|
Postres |
Dessert |
|
|
Queso Fresco |
Mild white Mexican Cheese |
|
|
Roasted Tomato Salsa |
Crushed tomatoes, roasted tomatoes, jalepeno peppers and spices |
|
|
Roasted Tomatillo Salsa |
Tomatoes, tomatillos, jalapeños, onions, red pepper, spices, cilantro |
|
|
Chili Con Queso |
Cheese, Jalapeños, onions, and hot sauce |
