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18 Cards in this Set
- Front
- Back
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A ____ involves simple, common, and frequently occurring problems for which solutions have already been determined.
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programmed decision
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A ______ decision involves a complex and unique problem or opportunity with important consequences for the organization.
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nonprogrammed
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What are three leadership styles?
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Autocratic, Democratic, and Free-rain.
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______ is an act of assigning work activities to subordinates.
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Delegation
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The _________ is the number of subordinates a manager supervises.
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span of control
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What is the difference of centralization and decentralization?
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Centralization retains decision making at the top of the management hierarchy while decentralization locates decision makin at lower levels.
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A _______ is a set of relationship that indicates who directs which activities and who reports to whom.
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chain of command
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What do employee recruitment and selection, employee training performance evaluation, employee compensation and benefits, employee seperation, and planning for staffing needs have in common?
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They are all the five element of human resource.
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Why are human resource managers develop staffing plans based on their organization's competitive strategies?
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Human resource planning
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Identify job requirements
Choose sources of candidates Review applications and resumes interview candidates Conduct employment conduct follow up interviews Select a candidate and negotiate an offer |
finding qualified candidates
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What is OJT?
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On the job training
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A____________ provides training designed to improve skills and broaden the knowledge of current and potential executives.
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management development program
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A ______ is an evaluation of an employee's job performance by comparing actul result with desired outcomes.
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performance appraisal
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______ is a compensation based on hourly pay rates?
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wages
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_______ represent compensation calculated periodically, such as weekly or monthly.
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Salaries
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The new york stock exchange is also known as the ________.
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big board
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____ is the only company to be on the original dow jones list.
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GE
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How many companies does the Dow Jones average?
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30 companies
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