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11 Cards in this Set

  • Front
  • Back
Natural Environment
natural resources that are needed as inputs by marketers or that are affected by marketing activities
Cultural Environment
institutions and other forces that affect a society’s basic values, perceptions, and behaviors
Core Beliefs = harder to change
Secondary Beliefs = more open to change
Macroenvironment
larger forces that effect microenvironment:
Demographic, Economic, Natural, Technological, Political, Cultural
Microenvironment
close to company and affect ability to serve customers:
Company, Suppliers, Marketing Intermediaries, Customers, Competitors, Publics
Demographic Environment
demography, demographic trends, Gen X, Gen Y
Generational Marketing
segmenting people by lifestyle of life state instead of age
Technological Environment
forces that create new technologies, creating new product and market opportunities
Economic Environment
affect customer buying power and spending patterns:
Subsistance- consume most of their agriculture
Industrial- richer
Leads to value marketing
Engel's Law
As income rises:
The percentage spent on food declines
The percentage spent on housing remains constant
The percentage spent on savings increases
Public
Any group with actual or potential interest in/impact on organization’s ability to achieve objectives:
-Financial publics
-Media publics
-Government publics
-Citizen-action publics
-Local publics
-General public
-Internal publics
Responses to Market
-Uncontrollable - react and adapt to forces in environment
-Reactive - watch and react to forces
-Proactive - progressive actions to affect forces