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19 Cards in this Set

  • Front
  • Back
Strategic Management
the overall management process that strives to position a firm relative to its market environment.
4 Levels of Strategy
Enterprise, Corporate, Business, Functional
Enterprise Level of Strategy
The strategy level that poses the basic questions, "What role…," "What do we stand for,", etc.
Corporate Level of Strategy
The strategy that defines the business questions for a firm.
Business Level of Strategy
The strategy with the natural follow-on because it is concerned with the questions, "What should we compete in a given business or industry."
Functional Level of Strategy
The strategy addresses the questions, "How should a firm integrate its various sub-functional activities and how should these activities be related to changes taking place in the conscious functional areas (finance, marketing, HR, and operations)?"
Core Values
Core beliefs of an organization
Public Affairs
Describes the management process that focuses on the formalization and instutionalization of corporate public policy.
Public Affairs Strategy
a effort to see what relationships existed between the strategy and design of the corporate external affairs function and corporate social performance.
Social Audit
a systematic attempt to identify, measure, monitor, and evaluate an organization's performance with respect to its social efforts, goals, and programs.
Value Shift
Getting back to basics and adopt a different kind of management than that typically practiced by companies.
T/F: Most public affairs departments are part of larger public relations departments.
A. False.