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15 Cards in this Set
- Front
- Back
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PLANNING
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- set goals
- how to achieve goals - resources needed - set standards |
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LEADING
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-guiding and motivating
-giving assignments -explaining/clarifying -feedback |
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ORGANIZING
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-setting goal process
-organizational chart -hiring process |
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CONTROLLING
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-monitoring performance
-rewarding good work -correcting |
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VISION
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explanation of why the organization exists and where it's heading
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MISSION STATEMENT
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outline of organization's purpose
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GOALS
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long-term goals
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OBJECTIVES
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short-term goals
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SWOT ANALYSIS
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-a planning tools used to analyze an organization's strengths, weaknesses, opportunities, and threats
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STRATEGIC PLANNING
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the setting of broad, long-range goals by top managers
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TACTICAL PLANNING
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the identification of specific, short-range objectives by lower levbel managers
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CONTINGENCY PLANNING
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back up plans in case primary plans fail
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OPERATIONAL PLANNING
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setting work standards and schedules
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DECISION MAKING
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choosing among 2 or more alternatives
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7D's of Decision Making
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1) define the situation
2) describe and collect needed information 3) develop alternatives 4) develop agreement among those involved 5) decide which alternative is best 6) do what is indicated (begin implementation) 7) determine whether the decision was a good one and follow up |
