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10 Cards in this Set
- Front
- Back
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management |
is the process of deciding how best to use a business's resources to produce goods and provide services. |
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senior management |
is the highest level of management |
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middle management |
is responsible for meeting the goals that senior management sets |
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supervisory management |
is the lowest level of management |
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role |
is a set of behaviors associated with a particular job |
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conceptual skills |
help managers understand how different parts of a business relate to one another and to the business as a whole |
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human relations skills |
the skills managers need to understand and work well with people |
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technical skills |
the specific abilities that people use to perform their jobs |
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principle |
is a basic truth or law |
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glass ceiling |
is the invisible barrier that prevents women and minorities from moving up in the world of business |
