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30 Cards in this Set

  • Front
  • Back
________:process of deciding best way to use organization resources
Management
_____: things STUFF, this includes employees, money, equipment and patent
Resources
Companies need to be _____ & ______
-getting it done
-achieve goals with minimal waste of resources
Effective & Efficient

* Walmart might just want to Efficient because they want lower prices
LEVELS of Management
1. Senior Management (highest level)
2.Middle Management ( Responsible for meeting goals)
3. Supervisory Management (front line level)

-Not One is better in understanding companies
________:the overall management
-set direction
-focus on the survival of company and how to grow
-more STRATEGIC
Senior Executives
________:process of deciding best way to use organization resources
Management
_____: things STUFF, this includes employees, money, equipment and patent
Resources
Companies need to be _____ & ______
-getting it done
-achieve goals with minimal waste of resources
Effective & Efficient

* Walmart might just want to Efficient because they want lower prices
LEVELS of Management
1. Senior Management (highest level)
2.Middle Management ( Responsible for meeting goals)
3. Supervisory Management (front line level)

-Not One is better in understanding companies
________:the overall management
-set direction
-focus on the survival of company and how to grow
-more STRATEGIC
Senior Executives
_________: more tactical in nature
-more realistic
-located below top-level managers and above front-line managers
-have access to above and below
-more getting fired these days
-they are the dead wood in the middle
Middle Management
__________: lower level managers
-hear a LOT of complaints
-operational managers
-dealing with realities of work world
Supervisory Managers
What are the Management Tasks?
Controlling
Leading
Organizing
Planning
Staffing
_______: giant in management who created roles. He's from Canada.
Henry Mintzberg
_______: role, leading
Interpersonal
__________: role, monitoring and checking work
Informational
______: role, make decisions on problems. negotiation
Decisional
What are the three management Skills?
1. Conceptual Skills
2. Human Relations Skills
3. Technical Skills
_______;process of deciding the best way to use an organizations resources to product goods and provide services
Management
3 Resources
1. Employees
2. Equipment
3. Money
___________: responsible for meeting goals that senior management sets
-department heads
-district sales managers
Middle Managers
______: front-line of management
-make sure that day-to-day operations run smoothly

-forepersons
-crew leaders
-store managers
Supervisory Management
The 3 levels of management make a ______
hierarchy
______: set of behaviors associated with a job
Role
___: role, figurehead, leader, liasion
Interpersonal
______: role, monitor, spokespersonal, disseminator
Informational
_____; role, entrepeneur, disturbance handler, resource allocator, negotiator
Decisional
_______: an invisible barrier that prevents women and minorites from moving up in the organizations hierarchy
Glass Ceiling
_______: involves application of standards or moral behavior to business situations
Business Ethics.. or moral compass
_______:basically ensures that organizations operate in an ethical manner
Sarbanes-Oxley Act of 2002