Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
7 Cards in this Set
- Front
- Back
What is complcency?
|
Uncritical satisfaction with oneself or one's achievements.
|
|
Diversity in the workplace
|
More diverse, more women, minorities, immigrants have entered the workforce.
|
|
Define:Management
|
The process of deciding how best to use a business's resources to produce goods and/or provide services.
|
|
What are business's resources?
|
Employees
Money Equipment Utilizing these resources, managers must keep things operating as efficiently as possible. |
|
Levels of Management
|
Typically three levels
Senior Managers Middle Managers Supervisor Managers |
|
Supervisor Managers
|
Run the day to day operations of th ebusiness.
Responsible for overseeing workers who provide the company's products and services. Ex. Crew leaders and store managers. |
|
Middle Managers
|
Set goals for specific areas of the business.
Create a plan for empleyees to seccessfully achieve those goals. |