Reading...
Play button
Play button
Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
23 Cards in this Set
- Front
- Back
|
What is complacency?
|
uncritical satisfaction with oneself or one's achievements
|
|
|
What is the highest level of management?
|
Senior Management
|
|
|
Who has entered the workplace as time has evolved?
|
More women, minorities, and immigrants
|
|
|
What is management?
|
The process of deciding how best to use a business's resources to produce goods and/or provide services.
|
|
|
What are a business's resources?
|
employees, money, and equipment
|
|
|
What are the three levels of management?
|
Senior Managers, Middle Managers, and Supervisory Managers
|
|
|
What does the Middle Manager do?
|
to set goals for specific areas of the business, create plans for employees to achieve these goals, moniter activities of subordinates, and generate reports for senior managers
|
|
|
What are the five management tasks?
|
planning, organizing,staffing, leading, and controlling
|
|
|
What is a role?
|
a set of behaviors associated with a particular job.
|
|
|
What are the three management roles?
|
Interpersonal, information-related, and decision-making
|
|
|
What are interpersonal roles?
|
A manager's relationships with people (both employees and others outside of the organization)
|
|
|
What are information-related roles?
|
managers provide news, knowledge, and advice to employees
|
|
|
What are decision-making roles?
|
roles the manager plays when changing policy, resolving conflicts, or deciding how to best use resources.
|
|
|
What are the three management skills?
|
conceptual, human relations, and technical
|
|
|
When are human relations skills most important?
|
at all levels of management
|
|
|
When are technical skill sleast important?
|
top management
|
|
|
What are technical skills?
|
specific abilities that people use to perform their job
|
|
|
What is a principle?
|
a basic truth or law
|
|
|
Who makes up the traditional top management roles in US firms?
|
white males
|
|
|
What is the glass ceiling?
|
Invisible barrier that prevents minorities and women from moving up the corporate ladder
|
|
|
What are entrepreneuers?
|
people who launch and run their own businesses
|
|
|
How are entrepreneuers different from managers?
|
they are mor eindependennt, don't usually have much of a formal education, and invest personal funds in their business
|
|
|
A company with fewer than how many employees is considered a small business?
|
100 employees
|
