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12 Cards in this Set
- Front
- Back
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complacency
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uncritical satisfaction with oneself or one's achievements
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management
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process of deciding how best to use business's resources to provide services
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business resources
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employees, money, equipment
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supervisory manager
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responsible for overseeing workers who provide the company's products and services
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middle managers
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set goals for specific areas of the business, create plans for employees
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senior manager
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establish goals and objections for the company, decide what actions to meet goals
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hierarchy
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group ranked in order of importance
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planning
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goals are set
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organizing
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grouping related activities together and designating duties
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leading
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regular communication with employees, provide guidance, great leaders
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staffing
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people needed to accomplish goals, get right employees
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controlling
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money money money, how to make money
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