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13 Cards in this Set

  • Front
  • Back
what is complacency
uncritical satisfaction with oneself or one's achievements
what is management
the process of deciding how best to use a business's resources to prodce goods and provide services
waht are a business's resources
employes, money, equipment
levels of mangement
senior manager
middle manager
supervisory manager
supervisory managers
responsible for overseeing workers who provide the company's products and servives
management tasks
planning organizing leading staffing controlling
planning
goals are set and actions to reach the goals are determined
organizing
grouping related activities together and designating duties to emploees
staffing
determine how many people are need to accomplish set goals
role
a set of behavior associated with a particular job
managemnet roles
interpersonal information-related
decision making
interpersonal
managers relationship with people
information-related
managers provide news knowledge and advice to employees