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26 Cards in this Set

  • Front
  • Back

Three Generic Strategies

-Overall Cost Leadership
- Differentiation
- Focus

Overall Cost Leadership Attributes

-Low cost position relative to a firm's peers
- Manage relationships throughout the entire value chain

Differentiation Attributes

- Create products and/or services that are unique and valued


- Non-price attributes for which customers will pay a premium


- May be actual or perceived

Focus Strategy Attributes

-Narrow product lines, buyer segments, or targeted geographic markets


- Attain advantages through specialization and in-depth user knowledge

Interrelated tactics of OCL

- Tight cost and overhead control


- Avoidance of marginal customer accounts


- Cost minimization in all activities in the firm's value chain

OCL Experience Curve

- Refers to how business "learns" to lower costs as it gains experience with production processes


- With experience, unit costs of production decline as output increases in most industries

Differentiation is based on:

-Prestige or brand image


- Technology


- Quality


- Features


- Customer service


- Dealer network

Differentiation and the Five Forces

- High customer loyalty, high entry barriers


- High margins, handled supplier power


- High customer loyalty, low threat from substitutes

Focus Strategy Basis

Based on the choice of a narrow competitive scope within an industry


- Firm selects a segment or group of segments (niche) and tailors its strategy to serve them


- Firm achieves competitive advantages by dedicating itself to these segments exclusively

Focus and the Five Forces

- Creates barriers of either cost leadership or differentiation, or both.


- Used to select niches that are least vulnerable to substitutes or where competitors are weakest

Sources of Competitive Advantage


(Based on Core Values)

- Efficiency


- Innovation


- Quality


- Customer Service


- Speed/Adaptability

Limitations of Generic Strategy

- Static; do not take into account competitive dynamics


- Not sustainable through ILC stages


- Innovation is the fourth; dynamic

Generic Strategies

Diff


Diff


Diff/ OCL


OCL/Focus

Market Growth Rate

Low


Very Large


Low to moderate


Negative

Number of Segments

Very Few


Some


Many


Few

Intensity of Competition

Low


Increasing


Very intense


Changing

Emphasis on Product Design

Very High


High


Low to Moderate


Low

Emphasis on Process Design

Low


Low to moderate


High


Low

Major Functional Areas of Concern

Research and development


Sales and marketing


Production


General management and finance

Overall Objective

Increase market awareness


Create consumer demand


Defend market share and extend product life cycles


Consolidate, maintain, harvest or exit

Competitive Dynamics

- First Mover Advantage


- Size Advantage


- Quality Advantage



Fast Cycle Markets

---Technology-driven (Red Queen Effect)


--- Innovation and Imitation


--- Technology Diffusion


--- Reverse Engineering

Miles and Snow: Defender

Dynamic Strategy: Expand market share, market domination


Competitive Advantage: Size related

Miles and Snow: Prospector

D: First mover


C: Innovation and speed related

Miles and Snow: Analyzer

D: Fast Follower, Imitator


C: Quality Related

Miles and Snow: Reactor

D: Follower


C: None