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187 Cards in this Set

  • Front
  • Back
Nice to meet you. My name is Robert Brown.
I am Robert Brown of ABC Bank. Nice to meet you.
I'm Tanaka of the Japan Times. Nice to meet you. How do you do?
Greeting 2 - Asking for a favor
I would like you to help me with a new contract.
I hope you will kindly look after my successor, Yamada.
I hope I get to see more of you.
It is I who ask your favor.
æ“ú‚Í‚ ‚肪‚Æ‚¤‚²‚´‚¢‚Ü‚µ‚½B
Greeting 3 - Expressing thanks for a favor
æ“ú‚́C‚²•Œ¾‚ ‚肪‚Æ‚¤‚²‚´‚¢‚Ü‚µ‚½B
Thank you very much for the kind advice you gave us the other day.
‚»‚̐߂́C‚²‹¦—Í‚ ‚肪‚Æ‚¤‚²‚´‚¢‚Ü‚µ‚½B
I have been grateful for your kind cooperation at that time.
‰ß“ú‚́A‚²’•¶‚ ‚肪‚Æ‚¤‚²‚´‚¢‚Ü‚µ‚½B
Thank you very much for your kind order the other day.
Greeting 4 - Apologizing for one's long silence
‚²–³¹‘¿‚¢‚½‚µ‚Ü‚µ‚½‚ªA‚¨•Ï‚í‚è‚ ‚è‚Ü‚¹‚ñ‚©B
Excuse me for my long silence. How are you?
The neglect is on both sides.
Telephone Conversation 1 Giving one's name/company name
This is the trust department of ABC Bank.
‚ ‚肪‚Æ‚¤‚²‚´‚¢‚Ü‚·BŠÖ“Œƒzƒeƒ‹‚Å‚²‚´‚¢‚Ü‚·B
Thank you for calling. This is the Kanto Hotel.
This is (Mr.) Kobayashi of the sales department's first section.
Telephone Conversation 2 - Expressing thanks for patronage
This is the Aoki Book Store. Thank you for your patronage.
We are much obliged to your company, soc
I am from Yamada Printing Co. of Kanda which is obliged to your company for its patronage.
Telephone Conversation 3 - Making someone wait a moment
Do you wish to talk with (Mr.) Inoue? Just a moment.
I am sorry, but could you wait a while?
I am sorry I've kept you waiting. This is (Mr.) Inoue.
Telephone Conversation 4 -Identifying yourself
This is (Mr.) Yamada; who is calling? (lit., Who are you?)
I am the person in charge. What may I do for you?
I am the (Mr.) Suzuki you were looking for; are you from ABC Bank?
I am not (Mr.) Yamada, but I'll listen to your request.
Telephone Conversation 5 -Informing that someone is not there
Tanaka is not at his desk, butc
Tanaka is out now, butc
Tanaka is busy on another phone now, butc
Tanaka is talking with a customer, butc
Tanaka is on leave today.
‰½‚©“`Œ¾‚Í‚ ‚è‚Ü‚¹‚ñ‚©
Telephone Conversation 6 -Asking to take a message
Shall I take a message (for so-and-so)?
Is that all of the message?
I'll repeat your message (so please check it).
A staff at the front desk will take your message, so I shall pass your call on to them.
‰½‚©Ž„‚É“`Œ¾‚Í‚ ‚è‚Ü‚¹‚ñ‚©B
Do you have any message for me?
Please tell Mr. Smith that I'll go there at nine tomorrow.
Telephone Conversation 7 -Saying good-bye
Then let's do it that way. Good-bye.
I'm Ishii from Yamada Industry. May I come on?
Excuse me for a minutes. I'll be back in a moment.
Making an appointment 1 -Requesting to see you
I would like to see you to talk about a new loan.
I would like to see you to talk about personnel changes.
(Mr.) Manager, I would like to hear your view on our salesmanship.
I would like to consult with you on my son's employment.
Making an appointment 2 -Announcing one's introduction
I'm calling you by way of an introduction from Mr. Inoue of Tokyo-shoji.
Who introduced you to our company?
I cannot see a person without an introduction from someone.
This is a letter of introduction written by Mr. Inoue.
Making an appointment 3 -Proposing a date for a meeting
As for our next meeting, how about Wednesday afternoon?
How about around three o'clock on the fifth?
As for a place to meet, hoe about the lobby of the Grand Hotel?
Won't you have another glass of beer?
‚±‚̍ Œi‹C‚Í‚¢‚©‚ª‚Å‚µ‚傤‚©B
How has your business been recently?
How do you feel today?
Making an appointment 4 |Explaining what is convenientD
Does it suit you if it is on the fifthH
The fifth is inconvenient for me.
Today is inconvenient for me, so please come tomorrow.
I would appreciate it if you would come along with me.
I will call on you at the first opportunityD
‚ ‚¢‚É‚­æ–ñ‚ª‚ ‚è‚Ü‚µ‚Ä
Making an appointment 5 - Giving a polite refusal
‚V“ú‚̌ߌã‚́A‚ ‚¢‚É‚­æ–ñ‚ª‚ ‚è‚Ü‚µ‚āB
Unfortunately, on the afternoon of the seventh I have a previous engagement (so I cannot see you).
‚ ‚¢‚É‚­‚Å‚·‚ªA‚±‚ê‚©‚çŠOo‚µ‚Ü‚·‚̂ŁEEEB
I'm sorry, but I am going out now s‚DDD
‚ ‚¢‚É‚­•”’·‚͐ڋq’†‚Å‚µ‚āB
I am sorry, but the general manager is attending a meeting with visitors (so he/she cannot speak with you).
‚ ‚¢‚É‚­‚±‚ÌŽí‚̏¤•i‚͈µ‚¢‚Ü‚¹‚ñ‚©‚çEEEB
I am sorry, but we don't handle this kind of goods soDDD
Making an appointment 6 | ‚h‚Ž‚„‚‰‚ƒ‚‚”‚‰‚Ž‚‡ ‚”‚ˆ‚… ‚”‚‰‚‚… ‚‚† ‚™‚‚•‚’ ‚–‚‰‚“‚‰‚”
WellCI will call on you at two ofclock tomorrow ilitDCI accept you letting me call on you at two ofclock tomorrowjD
‡Twill call you first thing tomorrow morningD
‘‘¬âg‹c‘‚ð‚ ‚°‚³‚¹‚Ä‚¢‚½‚¾‚«‚Ü‚·B
I will pass the ringishoiconsensus statementjaround for approvalD
`‚Ä‚¢‚½‚¾‚«‚Ü‚µ‚āA‚ ‚肪‚Æ‚¤‚²‚´‚¢‚Ü‚·B
Expressing Gratitude
‘å—ʂɁA‚²’•¶‚¢‚½‚¾‚«‚Ü‚µ‚āA‚ ‚ª‚è‚Æ‚¤‚²‚´‚¢‚Ü‚·B
Thank you very much for your large order
‚²µ‘Ò‚µ‚Ä‚¢‚½‚¾‚«‚Ü‚µ‚āA‚ ‚肪‚Æ‚¤‚²‚´‚¢‚Ü‚·B
Thank you very much for your kind invitationD
–ˆ“x‚¨ˆø‚«—§‚Ä‚¢‚½‚¾‚«‚Ü‚µ‚āA‚ ‚肪‚Æ‚¤‚²‚´‚¢‚Ü‚·B
Thank you very much for your continued favorD
æ“ú‚Í‚²‚Ä‚¢‚Ë‚¢‚Éà–¾‚µ‚Ä‚¢‚½‚¾‚«‚Ü‚µ‚āA‚ ‚肪‚Æ‚¤‚²‚´‚¢‚Ü‚µ‚½B
It was very kind of you to thoroughly explain it the other dayD
Expressing Apology | Apologizing for onefs fault
I am sorry I was late for the appointed timeD
I apologize for my fault in the negotiationsD
I apologize for my miscalculationD
I am sorry for the inconvenienceD
We are sorry for the delay in shipping your orderD
I know no words to apologize for not writing to you soonerD
Starting a Conversation | Addressing someone
ManagerCmay I talk with you for a momentH
”[Šú‚ÌŒ‚Å‚¿‚å‚Á‚Æ‚¨˜b‚µ‚µ‚½‚¢‚±‚Æ‚ª‚ ‚è‚Ü‚·B
I have something to talk to you about for a moment regarding the time for the deliveryD
‚¿‚å‚Á‚Æ‚²‘Š’k‚µ‚½‚¢‚±‚Æ‚ª‚ ‚è‚Ü‚·‚ªEEEB
I would like to consult with you ‚†‚‚’ ‚ ‚—‚ˆ‚‰‚Œ‚…D
Could you spare some time for me for a momentH
Asking for permission | Asking for a holiday
ManagerCI am sorryCbut I would like to take a holiday tomorrowD
]’í‚ÌŒ‹¥Ž®‚ª‚ ‚è‚Ü‚·‚̂ŁA…—j“ú‚É‹x‚Ý‚ð‚¢‚½‚¾‚«‚½‚¢‚Ì‚Å‚·‚ªEEB
Because I must go to my cousinfs weddingCmay I take a holiday next WednesdayH
I would like to take holidays for about a week this summerD
May I take a compensatory day off next MondayH
Reporting 1 | Reporting completion of an assignment
The work has been overD
Ifll close todayfs meeting nowD
General ManagerCwe finished the work we were engaged inD
Šé‰æˆÄ‚ª‚Å‚«‚ ‚ª‚è‚Ü‚µ‚½B
A draft of a plan was completedD
The sales promotion meeting was over just a while agoD
I can report to you that we finished the shippingD
Reporting 2 - Reporting treatment of the work
I told that company to hurry in preparing the estimate.
‚h asked our regular trader to repair it as soon as possible.
We begged our president to change the assortment of goods.
‚h ‚—‚‚“ ordered to investigate the credit of the other side.
‚n‚•‚’ big customers demand that we reduce the price.
Reporting 3 - Reporting trouble
Due to a fire at the factory, a subcontractor seems to be late on the delivery of parts.
Because the new products are in great demand, it seems there will be a stock shortage.
"The price of raw materials seems to be going up. Shall we take
‚ ‚̉ïŽÐ‚à“|ŽY‚µ‚½‚»‚¤‚Å‚·B
They say it seems like that company will also go bankrupt.
Asking for Directions - Asking for a superior's viewpoint
Please give me your direction on inventory adjustments.
Won't you give me any direction on this matter?
How should I handle this document?
I am waiting for your (lit., the General Manager's) instruction.
I think we can make a contract if we reduce the price, but what do you think about?
Giving Direction I - Asking to check
Check the conditions of the bid immediately.
Please go get the general manager of the sales department.
Have someone translate this contract.
Please open the store before eight every morning. (Iit., Aren't you trying to open the store before eight in the morning?)
Please don't use this without permission.
‚»‚ê‚͍ČŸ“¢‚·‚é•K—v‚ª‚ ‚é‚æ
Giving Direction 2 - Giving instructions to review
‚±‚ÌŠé‰æ‚͍ČŸ“¢‚·‚é•K—v‚ª‚ ‚é‚ÆŽv‚¤‚æB
I think that it is necessary to review this plan.
‚±‚ÌŒ©Ï‚à‚è‚͏‘‚«’¼‚·•K—v‚ª‚ ‚é‚ˁB
It is necessary to rewrite this estimate.
‚»‚ÌŒ‚͐ꖱ‚Ì—¹‰ð‚𓾂é•K—v‚ª‚ ‚邼B
You should obtain the executive director's approval.
You don't need to reduce the budget for advertising.
Leaving a Message - Asking to have a message relayed
Please tell him/her that the meeting was canceled.
Please say that I will call on him/her at the tomorrow morning.
Please give my best regards to the president.
Please tell Mr. Tanaka to call me once in a while.
May I ask you to relay a message?
`‚Æ‚¢‚¤Œ¾•t‚¯‚ª‚ ‚è‚Ü‚µ‚½
Relaying a Message
“c’†‚³‚ñ‚©‚ç–¾“úã‹ž‚·‚é‚Æ‚¢‚¤Œ¾•t‚¯‚ª‚ ‚è‚Ü‚µ‚½B
Mr. Tanaka asked me to tell you that he will come to Tokyo tomorrow. (lit., I have a message from Mr. Tanaka saying that he will come to Tokyo tomorrow. )
ê–±‚©‚çŒßŒã‚̉ï‹c‚̓Lƒƒƒ“ƒZƒ‹‚³‚ꂽ‚Æ‚¢‚¤“`Œ¾‚ª‚ ‚è‚Ü‚µ‚½B
The executive director asked me to pass on the message that the meeting this afternoon has been canceled.
–{ŽÐ‚Ì–Ø‘º‚³‚ñ‚©‚玊‹}˜A—‚µ‚Ä‚Ù‚µ‚¢‚Æ‚¢‚¤“d˜b‚ª‚ ‚è‚Ü‚µ‚½B
Mr. Kimura from the main office asked me to have you call back as soon as possible.
‰½‚©ƒƒbƒZ[ƒW‚Í‚ ‚è‚Ü‚¹‚ñ‚Å‚µ‚½‚©B
Don't you have any messages for me?
Scheduling I - Telling one's schedule
Today I have a tight schedule, soc
My schedule is tight until Thursday, so I won't be able to see you.
ŒßŒã‚Í•Ê‚É—\’è‚Í‚ ‚è‚Ü‚¹‚ñ‚©‚çAŽè“`‚¢‚Ü‚·‚æB
I donft have anything scheduled this afternoon, so I will help you.
I plan to make a business trip to Hiroshima tomorrow morning.
I must go to the Kobe branch next week.
Scheduling 2 - Telling one's target date
I will complete this work by next Tuesday.
I will complete the report sometime today, so please don't worry.
Please make copies of this document to use at the meeting this afternoon.
I don't think this construction can be completed by the end of this month.
Scheduling 3 - Confirming the deadline
I would like you to repair this within five days.
Please deliver the materials to Mr. Yamada by ten o'clock tomorrow.
You must tender this document before three o'clock.
The time limit for payment is June 20, so you should pay back the money by then!
Asking for Help
I am sorry, but would you help me for a while?
I would like you to help us for a while tomorrow, but can you?
Thanks to Mr. Tanaka's help, (the plan) worked well.
Would you please help us in financing?
¡Žè‚ª‚ ‚¢‚Ä‚¢‚Ü‚·‚©‚çA‰½‚©Žè“`‚¢‚Ü‚·‚æ
Offering Help
¡Žè‚ª‚ ‚¢‚Ä‚¢‚Ü‚·‚©‚çA‰½‚©Žè“`‚¢‚Ü‚·‚æB
I have no work to do now, so I will do anything to help you.
Žè‚ª‚ ‚¢‚½‚çA‚»‚¿‚ç‚ÌŽdŽ–‚ðŽè“`‚¢‚Ü‚µ‚傤‚©B
When I become free, shall I help you?
When I get to a good stopping point, I will help you.
Now I am tied up with my work, so I will help you later.
When you need my help, please feel free to let me know.
Asking Questions I - Asking the meaning
What does this abbreviation mean?
What do you call this in Japanese?
In short, do you mean that you won't make a contract?
Please teach me the meaning of this Chinese character?
I cannot understand what you said.
Asking Questions 2 - Asking how to operate it
May I trouble you to teach me how to operate this computer?
May I trouble you to teach me how to prepare a bill?
May I trouble you to write a letter of introduction to Mr. Tanaka?
May I ask you (i.e., the general manager) for your opinion?