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10 Cards in this Set
- Front
- Back
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Business English |
- is the study of the language fundamentals needed to communicate effectively in today's workplace |
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Accuracy |
- use of proper words, grammar, and punctuation |
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Effectiveness |
- proper impact of delivery, variety of media, and conciseness of communication |
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Fluency |
- speed & effort of speaking |
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Management Skills |
Four areas: - planning - leading - organizing - controlling |
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Communication |
- the heart of effective leadership and team building |
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Shared Values |
Importanr factors in enhancing the togetherness of the members, thereby improving performance |
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Professional content |
- provides a range of settings or themes related to professional functions, such as maketing or finance, or to business sectors |
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Jargons |
- special words or expressions that are used by a particular profession or group that are difficult to understand |
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Perception |
The study of communication |
