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20 Cards in this Set
- Front
- Back
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Business Letter |
■ Used to inform and pursuade. ■ Reflects the unique purpose and context of a specific business. ■ Crisp and Succinct |
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Cover Letter |
Attached to a long document. |
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Transmittal Letter |
What's being sent and purpose for sending. |
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Application Letter |
■ For applying for a job or school. |
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Letter of Inquiry |
For a questions or availavle job openings. |
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Letter of Request |
Need for a reference. |
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Letter of Complaint |
■ To complain or suggest services |
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Adjustment Letter |
Response to complaint. |
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Sales Letter |
To sell or product or service. |
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Authorization Letter |
For permission on behalf of another party. |
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Resignation Letter |
When you wanna resign. |
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Elements of A Business Letter |
■ Return Address ■ Dateline ■ Inside Address ■ Salutation ■ Body ■ Complementary Close ■ Signature ■ Name and Position |
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Full Block Style |
For high formality. - Body is justified. - Super important - All lines flushed left- justified - justified - justified
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Modified Block |
- Date line and complementary close on the right. - High formality but personal. |
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Indented Format |
- All the body is indented. - Similar to Modified Block - No need to justified. |
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: |
DONT FORGET |
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CC |
Carbon Copy You want them to see but not actually directed to them. |
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BCC |
A copy that the recipcient doesnt know it was sent. |
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Inductive |
- Details first then Main point - Negative news |
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Deductive Approach |
■ Straight to the point ■ For good news |
