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36 Cards in this Set
- Front
- Back
distribution channel
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Path through which products--and legal ownership opf them--flow from producer to consumers or business users.
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utility
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want-satisfying power of a good or service
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time utility
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Availability of a good or service when customers want to purchase it.
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place utility
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availability of a product in a location convenient for customers.
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ownership utility
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Orderly transfer of goods and services from the seller to the buyer
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promotional mix
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combination of personal and nonpersonal selling techniques designed to achieve promotional objectives.
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exchange
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Value of one nation's currency relative to the currencies of other countries.
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marketing concept
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companywide consumer orientation to promote long-run success.
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product life cycle
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four basic stages--introduction, growth, maturity, and decline-- through which a successful product progresses
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marketing mix
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blending the four elements of marketing strategy--product, distribution, promotion, and price--to satisfy chosen customer segments.
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place marketing
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attempt to attract people to a particular area, such as a city, state, or nation.
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cause marketing
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marketing that promotes a cause or social issue, such as the prevention of child abuse, antilittering efforts, and antismoking campaigns.
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organization marketing
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Marketing strategy that influences consumers to accept the goals of, recieve the services o, or contribute in some way to an organization.
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event marketing
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Marketing or sponsoring short-term events such as athletic competitions and cultural and charitable performances
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person marketing
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use of efforts designed to attract the attention, interest, and preference of a target market toward a person.
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consumer products
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Good or service, such as DVDs, shampoo, and dental care, that is purchased by end users.
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target market
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Group of people toward whom an organization markets its goods, services, or ideas with a strategy designed to satisfy their specific needs and preferences.
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market segmentation
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process of dividing a total market into several relatively homogenous groups.
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capital item
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1. long life
2. can't be depreciated 3. value to the business |
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production
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Application of resources such as people and machinery to convert materials into finished goods and services.
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product
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bundle of physical, service, and symbolic attributes designed to enhance buyers' want satisfaction
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brand
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name, term, sign, symbol, design, or some combination that identifies the products of one firm and differentiates them from competitors' offerings.
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pulling strategy
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promotional effort by a seller to stimulate demand among final users, who will then exert pressure on the distribution channel to carry the good or service, pulling it through the distribution channel.
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pushing strategy
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promotional effort by a seller to members of the distribution channel intended to stimulate personal selling of the good or service, thereby pushing it through the channel.
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convenience item
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Item the consumer seeks to purchase frequently, immediately, and with little effort.
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skimming pricing
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Pricing strategy that sets an intentionally high price relative to the prices of competing products.
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penetration pricing
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pricing strategy that sets a low price as a major marketing weapon.
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business product
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good or service pruchasedd to be used, either directly or indirectly, in the production of other goods for resale.
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brand name
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part of a brand consisitng of words or letters that form a name that identifies and distinguishes an offering from those of competitors.
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marketing functions
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1. analyzing market information
2. buying 3. selling 4. transportation 5. exchange 6. grading (standarization of grading) 7. financing 8. risk taking |
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shopping proudcts
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item typically purchased only after the buyer has compared competing products in competing stores.
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speciality products
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item that a purchaser is willing to make a sepcial effort to obtian.
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installations
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major capital items, such as new factories, heavy equpiment and machinery, and custom-made equipment. They are expensive and often involve buy and seller negotiations that may last for more than a year beofre a purchase actually is made.
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expense items
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Less costly products that are consumed within a year.
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supplies
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expense items used in a firm's daily operation that do not become part of the final product.
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accessory equipment
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includes capital itmes, they are usually less expensive and shorter lived than installations and involve dewer decision makers
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